Job Description

Travelling is required on monthly basis with allowance given.

Sales Support & Coordination

• Assist the in handling customer inquiries via phone or email.
• Process sales orders, issue invoices, and track deliveries to ensure timely fulfillment.
• Coordinate with internal teams (e.g., warehouse, logistics, finance) to ensure smooth operations.
• Coordinate with client and contractor for Point of Sale Marketing (POSM)
• Maintain an accurate and up-to-date customer database and sales records.

Customer Service & Relationship Management

• Respond to customer inquiries about products, pricing, and availability.
• Conduct product training at retail level nationwide
• Prepare marketing collaterals for clients 
• Handle after-sales service, including warranty claims, returns, and complaints.
• Build and maintain positive relationships with customers and resellers.

Administrative Support

• Assist in preparing sales presentations, proposals, and contracts.
• Support the marketing team with promotional campaigns and sales events.
• Ensure all sales documents and agreements are properly recorded and filed.

Job Requirements

• Strong presentation and communication skills for training and live demonstrations.
• Must be willing to travel outstation to conduct product training
• Proficiency in English and Malay. Chinese is a bonus.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Ability to work and travel independently
• Dynamic and open-minded attitude 
• Possess own vehicle

EXTRA ALLOWANCE WILL BE GIVEN!

Skills