At Mastercard, we value and support flexibility as part of our hybrid workplace where every employee can do their best work.

Workplace flexibility

Get access to best-in-class inclusive wellbeing programs and resources to help you be your best self.

Wellbeing benefits

Mastercard offers Recognizing You globally—it’s our peer-to-peer recognition program that enables us to celebrate the big and small wins every day!

Recognizing You

Mastercard

Connecting everyone to priceless possibilities
At Mastercard, we connect and power an inclusive digital economy that benefits everyone, everywhere. As a global technology company in the payments space, we are looking for change makers who are committed to doing well by doing good.&nbsp;
We offer a wide variety of opportunities for passionate individuals who want a growing career with impact. Explore career opportunities with us and discover your next priceless possibility.
Source: <a href="https://careers.mastercard.com/us/en/" target="_self">careers.mastercard.com</a>

Who We Are

Be a force of good
At Mastercard, we’re powering economies and empowering people, building a sustainable economy where everyone prospers.
Our inclusion efforts
We believe in an equitable world, where humanity unites, prosperity is shared and opportunity is open to us all.
Learning and career development
Feed your curiosity through industry-leading content from Mastercard's Learning Academies and open new doors on Unlocked, your opportunity network to make impact and form mentorships.
Source: <a href="https://careers.mastercard.com/us/en/" target="_self">careers.mastercard.com</a>
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Our Values

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and Summary<h3 aria-hidden="true"></h3>Analyst, Technology Account Management<h3 aria-hidden="true"></h3>Overview: The Technology Account Management (TAM) team is responsible for all aspects of the technology and operational relationship with the key customer. The TAM team member has a high degree of business and technical expertise in all aspects of issuing, acquiring and processing technology, releases, contactless, mobile, ecommerce, MDES, MC Send, Mastercom, etc. • Do you thrive in a fast-paced customer facing environment? • Do you have a natural curiosity about technology? • Do you possess the ability to quickly learn, explain, and bridge the gap between business, product, and technology? • Do you have the ability to build relationships, influence and lead cross-functional internal and external teams? Role: • Partner with Market Development, Product &amp; Engineering, Technology, and all other functional units in Mastercard, to manage and/or facilitate implementation of any new product and/or technology enhancement. • Oversee Mastercard activities related to the technology design and implementation of Issuing/Acquiring customer projects to ensure customers’ and Mastercard’s needs are met. • Grow and manage close working relationships with Issuing/Acquiring customer's partnership scheme contact and decision-making-level contacts. • Review applicable Mastercard information regarding changes to Mastercard rules or products, tools, and services with knowledgeable Issuer/Acquirer customer contacts. • Drive Issuer/Acquirer customer and internal staff to ensure compliance with all Mastercard technology enhancements. • Accountable for Issuer/Acquirer overall operations satisfaction and integration with Mastercard. All About You: • Ability to quickly grasp technical concepts and analyse business needs to develop a course of action that effectively integrates technical and business components to yield quantifiable results for Mastercard Worldwide and our client(s) • Build and maintain strong, positive working relationships at all functional levels internally and externally. • Previous experience in networking, credit and debit card operations (issuing and acquiring) with emphasis on authorizations, clearing, settlement, fraud/ risk management desirable, dispute resolution, mobile or e-commerce or EMV or contactless technology is desirable • Technology and operations related skills required. Project management and implementation skills desired • Good written, verbal communication and analytical/problem solving skills. • Excellent learning agility, multitasker, intellectual curiosity, and comfort with ambiguity. • Comfortable interacting with all levels of management and working in a cross-functional / matrix environment both internally and externally • College education with emphasis on information technology and/or bankcard industry experience.<h3 aria-hidden="true"></h3><h3 aria-hidden="true"></h3>Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>Abide by Mastercard’s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</li></ul>

This job is as an Analyst in Technology Account Management at Mastercard. You might like this job because it combines tech and business, allowing you to solve problems and improve digital payment systems while building strong client relationships.

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest p...

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