Mega Flour Sdn Bhd

Mega Flour Sdn Bhd, established on September 17, 2013, is a prominent Malaysian company specializing in the supply of premium bakery and pastry ingredients. As the exclusive distributor of Prima Flour, renowned for its superior quality, Mega Flour serves a diverse clientele across Malaysia, with branches strategically located in Johor Bahru, Shah Alam, Penang, Sabah, and Sarawak.
Mission Statement:
<ul>
<li>To be the top-of-mind one-stop solution provider for all baking-related ingredients.</li>
<li>To offer top-quality, consistent products from renowned brands.</li>
<li>To provide added-value services that support and grow our customers' businesses.</li>
</ul>

About Us

At Mega Flour, we foster an innovation-driven and customer-centric environment. We encourage continuous improvement and teamwork, ensuring that our employees thrive in a supportive and inclusive atmosphere. Our commitment to professional development is evident through access to continuous training, skill enhancement programs, and guidance from in-house technical chefs.&nbsp;

As a rapidly growing company in the baking industry, Mega Flour offers numerous opportunities for career advancement. Employees benefit from professional development programs, state-of-the-art facilities, and a collaborative work environment. Join us to be part of a team dedicated to excellence, innovation, and customer satisfaction in the baking industry.&nbsp;

Our Culture

<ol>
<li>Ensure the adequacy of sales-related equipment or material.</li>
<li>Respond to complaints from customers and give after sales-support when requested.</li>
<li>Store and soft financial and non-financial data in electronic form and present reports.</li>
<li>Handle the processing of all orders with accuracy and timeliness.</li>
<li>Inform clients of unforeseen delays or problems.</li>
<li>Monitor the teams progress, identify shortcomings and propose improvements.</li>
<li>Assist in the preparations and organizing of promotional material or events.</li>
<li>Ensure adherence to laws and policies.</li>
<li>Taking record of customer complaints, coordinating with logistics and purchaser to ensure customer feedback are addressed.&nbsp;</li>
<li>Prepare Halal Certificates for the customers.</li>
<li>Filing important documents and communication relevant information.</li>
<li>Prepare annual report.</li>
<li>Any Ad Hoc job as and when required.</li>
<li>Fresh graduates are encouraged to apply.</li>
</ol>

This job is all about helping customers! You’ll handle complaints, ensure orders are processed smoothly, and assist with promotions. You might like this job because fresh graduates are welcome, making it a great entry point into the working world!

Problem Solving

Verbal Communication Skills

Patience

Empathy

Product Knowledge

Client Services

Conflict Resolution

Time Management

Teamwork





-Ensure the adequacy of sales-related equipment or material.


-Respond to complaints from customers and give after sales-support when requested.


-Store and soft financial and non-financial data in electronic form and present reports.


-Handle the processing of all orders with accuracy and timeliness.


-Inform clients of unforeseen delays or problems.


-Monitor the teams progress, identify shortcomings and propose improvements.


-Assist in the preparations and organizi...

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Mega Flour Sdn Bhd