Entitled to purchase a new car under the staff's name, with the option to upgrade every 4 years

New car purchase support      

Medical benefits cover the employee, non-working spouse, children, and parents.

Generous Medical Coverage

Valid for one property under the staffs name only

First home purchase support   

Eligible for a new motorcycle purchase under the staff's name, with the option to upgrade every 4 years

Motorbike down payment support  

We provide a variety of learning resources, to ensure you stay ahead in your field.


Training & Development Benefits

We value and appreciate our employees through recognition and reward program, celebrating achievements and contributions to inspire continuous growth!

Recognition and Reward

Menang Nusantara Holdings Sdn Bhd

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<ul>
<li>Customer Support: Provide responsive assistance to customers via phone, email, chat, and in person, addressing inquiries and concerns.</li>
<li>Relationship Building: Develop strong, lasting relationships with customers by understanding and addressing their needs.</li>
<li>Issue Resolution: Resolve customer complaints efficiently, ensuring a positive experience.</li>
<li>Feedback Collection: Gather and relay customer feedback to improve products, services, and processes.</li>
<li>Product Knowledge: Stay informed about company products and services to offer accurate information and recommendations.</li>
<li>Record Keeping: Document customer interactions and maintain accurate customer records.</li>
<li>Customer Retention: Engage in initiatives to build customer loyalty and retention.</li>
<li>Communication: Demonstrate clear, empathetic communication skills to handle customer queries and complaints.</li>
<li>Problem-Solving: Quickly resolve issues and escalate complex cases to senior teams when needed.</li>
<li>Reporting: Track and report customer satisfaction, complaints, and resolution outcomes.</li>
</ul>

This job is all about helping customers and making them feel valued. You might like this job because you’ll build strong relationships, resolve issues, and provide great support via phone or chat, while also sharing feedback to improve services!

Customer Service

Customer Relationship Management

Customer Support

Customer Inquiries

Automotive Industry

Customer Complaint Resolution

 



-Customer Support: Provide responsive assistance to customers via phone, email, chat, and in person, addressing inquiries and concerns.


-Relationship Building: Develop strong, lasting relationships with customers by understanding and addressing their needs.


-Issue Resolution: Resolve customer complaints efficiently, ensuring a positive experience.


-Feedback Collection: Gather and relay customer feedback to improve products, services, and processes.


-Product Knowledge: S...

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Company Profile

Menang Nusantara Holdings Sdn Bhd