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This job is for an Admin & Operations Executive. Provide IT technical support, handle return process, manage stock, and liaise with partners. You might like this job because it offers a variety of tasks and the opportunity to work with technology and data.

RM 2800 - RM 3000

Petaling Jaya, Section 13

Full-Time

Job Description

  

IT Technical & Hardware Support

Provide technical customer support and answer inquiries through Livechat whatsapp and email particularly for IT Peripherals Products.

Manage the return process for items including obtaining Return Merchandise Authorizations (RMAs) from suppliers.

Assess returned/refunded items on various platforms and take appropriate action in cases of loss such as making compensation claims or resolving disputes.

Maintain daily monitoring of return and refund procedures adhering to the respective store's Standard Operating Procedure (SOP) of hours.

Receive and dispatch RMA items to end-users.

Configure new staff PCs including setting up NAS email and other necessary components.

Troubleshoot issues with company laptops and PCs including email administration.

Procurement Support

Generate Purchase Orders (PO) & Purchase Invoice Key in for necessary items

Manage stock including organizing incoming and outgoing stock arrangements.

Monitor stock levels on the store platform and track aging stock in the warehouse.

Review daily store fulfilment operations to ensure accurate and timely order completion.

Liaison with partners for stock fulfilment (Viewnet and etc)


Job Requirements

  • Fresh Graduate are encouraged to apply
  • Experienced in general IT Hardware trouble-shooting is an added advantage
  • Having a diploma in related field is an added advantage
  • Able to multi-task and work under tight timeline

Skills

Administrative Functions
Business Administration
Operations

Company Benefits

Annual & Medical Leave

General Annual and Medical Leave Applicable

Team Building & Activities

Periodic Team Building and Makan-makan besar!

Work From Home

Available on Saturday.

Medical & Dental Claim

General Medical Claim


Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Junior Executive

Job Specialisation

Clerical, Administrative & Secretarial, HR Operations (Payroll, Admin, Office Management)


Company Profile

Mono & Co-logo-image

Mono & Co

Established in 2016, we are a e-commerce enabler and brand management company specialising in digitization of traditional business into the digital space. Our key clientele includes brands; Panasonic, Ah Huat White Coffee, camel active and more.


company-logo-image

Admin & Operations Executive

Mono & Co

RM 2800 - RM 3000

Petaling Jaya, Section 13

Full-Time

This job is no longer available