General Annual and Medical Leave Applicable

Annual & Medical Leave

Periodic Team Building and Makan-makan besar!

Team Building & Activities

Work From Home

Medical & Dental Claim

Mono & Co

Established in 2016, we are a e-commerce enabler and brand management company specialising in digitization of traditional business into the digital space. Our key clientele includes brands; Panasonic, Ah Huat White Coffee, camel active and more.

What We Do?

We are flexible and work in a casual open work space environment. The team is pretty young with majority below 28 years old. We wear t-shirt and jeans to work and strictly no leather shoes =)
We teach and share all the known e-commerce strategies to all our employee for their self-development.&nbsp;

Our Culture

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<ins>IT Technical &amp; Hardware Support</ins>
Provide technical customer support and answer inquiries through Livechat whatsapp and email particularly for IT Peripherals Products.
Manage the return process for items including obtaining Return Merchandise Authorizations (RMAs) from suppliers.
Assess returned/refunded items on various platforms and take appropriate action in cases of loss such as making compensation claims or resolving disputes.
Maintain daily monitoring of return and refund procedures adhering to the respective store's Standard Operating Procedure (SOP) of hours.
Receive and dispatch RMA items to end-users.
Configure new staff PCs including setting up NAS email and other necessary components.
Troubleshoot issues with company laptops and PCs including email administration.
<ins>Procurement Support</ins>
Generate Purchase Orders (PO) &amp; Purchase Invoice Key in for necessary items
Manage stock including organizing incoming and outgoing stock arrangements.
Monitor stock levels on the store platform and track aging stock in the warehouse.
Review daily store fulfilment operations to ensure accurate and timely order completion.
Liaison with partners for stock fulfilment (Viewnet and etc)

This job is for an Admin &amp; Operations Executive. Provide IT technical support, handle return process, manage stock, and liaise with partners. You might like this job because it offers a variety of tasks and the opportunity to work with technology and data.

Administrative Functions

Business Administration

Operations

  
IT Technical and Hardware Support
Provide technical customer support and answer inquiries through Livechat whatsapp and email particularly for IT Peripherals Products.
Manage the return process for items including obtaining Return Merchandise Authorizations (RMAs) from suppliers.
Assess returned/refunded items on various platforms and take appropriate action in cases of loss such as making compensation claims or resolving disputes.
Maintain daily monitoring of return and refund procedures ...

Admin & Operations Executive

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Company Profile

Mono & Co