Ninja Van

<div>Ninja Van is a tech-enabled express logistics company that provides both upstream and downstream solutions, ensuring a hassle-free experience for Southeast Asian businesses of all sizes.<br><br>Ninja Van across 6 South East Asia countries delivers approximately 1.5 million parcels per day through out 1,600+ hubs &amp; stations with almost 31K staff count covering 2 million square miles.</div><div><br>Ninja Van Malaysia covers 100% in Peninsular Malaysia with more than 80% growth in fleet size. There are more than 4,000 pick-up drop-off points with millions of parcels deliveries each month. We also own one of the largest locker network in Malaysia</div><div><br>At our core we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Powered by algorithm-based optimization, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. We have much room for improvement and many ideas that will further shape the industry.&nbsp;</div><div><br><br></div>

About Us

<div>&nbsp;</div><div>We are passionate about breaking the bottlenecks in logistics in South East Asia and we look to deliver innovative and scalable logistics solutions to businesses of all sizes.<br><br></div><div>We understand E-Commerce, modern consumers and the need to create open, honest and seamless customer experiences.<br><br></div><div>We believe that we are the best at what we do, so come and join us in fast growing logistics industry.<br><br></div><div>There’s no way like the Ninja way.&nbsp;</div>

Our Mission

Launched in 2014, NINJA VAN is Southeast Asia's fastest growing logistics company powering businesses with innovative transport solutions. 

<p>&nbsp;</p>
<ul>
<li><strong>1.NF MY Leadership &amp; Commercial Growth</strong></li>
<li>Lead and manage the Malaysia Ninja Freight business unit with full commercial accountability.</li>
<li>Drive acquisition of new clients and retention of existing accounts across Malaysia.</li>
<li>Use market insights and data analytics to develop go-to-market strategies, optimize pricing, and drive commercial decisions.</li>
<li><strong>2.Sales &amp; Account Management</strong></li>
<li>Act as the lead point of contact for key clients within Malaysia, ensuring high levels of customer satisfaction and long-term retention.</li>
<li>Collaborate closely with Singapore and other regional teams (TH, ID) on cross-border deals.</li>
<li>Ensure all opportunities are properly tracked and updated in the internal CRM (within fr8labs) to maintain data integrity and accurate forecasting.</li>
<li><strong>3. Solutioning &amp; Quotation</strong></li>
<li>Collaborate with Operations, Solutions, and Procurement teams to develop end-to-end freight solutions tailored to client needs.</li>
<li>Ensure timely and competitive quotation turnaround with strong value propositions.</li>
<li>Support complex deal structuring, including international shipments, vendor management, and custom solutions.</li>
<li><strong>4. Cross-Functional Collaboration</strong></li>
<li>Liaise with regional agents, operations, and vendors to ensure seamless execution of shipments from origin to destination.</li>
<li>Ensure all SOPs are followed on Fr8labs, including vendor onboarding, pricing, invoicing, and operational execution.</li>
<li>Resolve operational or shipment issues proactively by leveraging freight forwarding expertise and cross-functional collaboration.</li>
<li><strong>5. Operational Excellence &amp; Compliance</strong></li>
<li>Oversee the implementation and adherence to commercial SOPs covering the entire shipment lifecycle,  from confirmation to delivery.</li>
<li>Ensure accurate and timely onboarding of customers and vendors, and manage all commercial workflows via fr8labs/ CRM</li>
<li>Drive system adoption, CRM hygiene, and compliance across all stages of the sales and fulfillment process.</li>
<li><strong>6. Market Research &amp; Analysis</strong></li>
<li>Conduct market research to identify new business opportunities and industry trends</li>
<li>Analyze competitor and market conditions to develop strategies for business growth.</li>
<li>Stay up-to-date on market trends and competitive activity.</li>
<li><strong>7.Business Development </strong></li>
<li>To identify and initiate quality business opportunities with new customers targeting SME and large size companies  with decent size of logistics activities.&nbsp;</li>
<li>Develop and implement sales strategies business development plans to achieve  revenue and margin targets.</li>
<li>Convert marketing generated lead into successful deals while proactively developing your own pipeline</li>
<li>Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and repeat business.&nbsp;</li>
<li>Prepare and deliver sales presentations and proposals to prospective clients.</li>
<li>Negotiate contracts and terms of agreements, aiming to maximize profitability while maintaining customer satisfaction.&nbsp;</li>
<li>Collaborate closely  with internal  departments including operation, customer service, finance to ensure seamless execution of customer requirements.&nbsp;</li>
<li>Find new opportunities through cold-calling or referrals</li>
</ul>

This job is a Regional Business Development Freight Sales Manager, leading our freight business in Malaysia. You might like this job because you’ll drive client growth, create tailored shipping solutions, and collaborate with teams across the region!

Business Development

Sales

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-1.NF MY Leadership and Commercial Growth


-Lead and manage the Malaysia Ninja Freight business unit with full commercial accountability.


-Drive acquisition of new clients and retention of existing accounts across Malaysia.


-Use market insights and data analytics to develop go-to-market strategies, optimize pricing, and drive commercial decisions.


-2.Sales and Account Management


-Act as the lead point of contact for key clients within Malaysia, ensuring high levels of customer s...

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