We celebrate hard work with rewards and recognition programs, ensuring our team feels valued and motivated for their contributions.

Employee Recognition & Rewards

We foster collaboration and strengthen bonds through regular team-building activities that promote unity and communication.

Team Building

We invest in your growth, offering training and advancement opportunities to help you build a rewarding career with us.

Career Development

We care about your well-being and offer comprehensive medical benefits to ensure you stay healthy and supported.

Medical Benefit

As a valued team member, you’ll receive special discounts on all our delicious menu items, making it even more enjoyable to indulge in our offerings.

Employee Discount

Oriental Coffee International Sdn Bhd

Oriental Kopi established in 2020 and holds a very reputable &amp; strong brand in the F&amp;B industry. We serve delicious traditional Nanyang cuisine with signature dishes.&nbsp;
Today, Oriental Kopi has established more than 20 outlet in Malaysia. Our vision is to make Oriental Kopi the preferred choice for Malaysia Traditional Cuisine restaurant in everyone's hearts, committed to becoming Malaysia's largest-scale F&amp;B group and establishing worldwide expansion aggressively and steadily.&nbsp;

A Taste of Traditional Malaysia

At Oriental Kopi, we recognize and appreciate the hard work and dedication of our team. We are a fast-growing business where every effort is valued, and we provide ample opportunities for career advancement. If you’re eager to grow in a fast-paced, exciting industry, you’ll thrive in our fun and vibrant work environment.&nbsp;
We believe in empowering our staff by offering continuous learning and development. As we grow, so do you—take advantage of our supportive culture, where career growth is not just encouraged but celebrated. Join us and experience a fun, energetic workplace that invests in your future!

Grow with Oriental Kopi: Valuing Effort and Supporting Career Growth

&nbsp;
<ul>
<li>Proactively engage with customers to understand their needs, recommend products, and assist them through the sales process, while providing attentive and personalized service by addressing inquiries, resolving issues, and maintaining a friendly, approachable demeanor.</li>
<li>Maintaining the presentation of merchandise product on shelves, ensuring they are arranged neatly, restocked in a timely manner, and visually appealing to customers.</li>
<li>Handle cash transactions accurately and efficiently, process customer payments using the point-of-sale system, and ensure that correct change is given, adhering to cash handling policies and procedures.</li>
<li>Deposit cash into the bank and manage cash exchange, including the handling and processing of cash notes to ensure accurate and secure financial transactions.</li>
<li>Uphold high standards of cleanliness and hygiene in the store and work areas, including merchandise product display areas, countertop, and equipment, to ensure a safe and pleasant environment for customers and staff.</li>
<li>Adhere to the Standard Operating Procedures (SOPs) set by KKM and Halal standards, ensuring compliance with all regulations.</li>
<li>Ensure that all documentation for staff members, including both local and foreign workers, is prepared and maintained at the outlet, with all required permits, certifications, and relevant paperwork up-to-date and compliant with regulations.</li>
<li>Assist the manager with inventory management by conducting periodic stock counts, monitoring product levels, identifying items for restocking, and managing stationery stock levels, including placing orders to maintain adequate supplies.</li>
<li>Actively participate in promotional opportunities and product demonstrations or special offers, to drive sales and maximize revenue opportunities, and engage in upselling techniques to increase average transaction value.</li>
<li>Responsible for scheduling employees working shift and managing staff performance and disciplinary issues.</li>
<li>Support and collaborate with fellow team members to achieve sales targets and operational goals, and assist in training new hires on store procedures, product knowledge, and customer service best practices.</li>
<li>To perform other ad-hoc tasks assigned by the superior.</li>
</ul>

This job is an Outlet Supervisor, where you lead a team to provide excellent customer service and manage store operations. You might like this job because you enjoy helping people, keeping things organized, and ensuring a friendly shopping environment!

Inventory Management

Communication

Customer Service

Cash Handling

Shift Scheduling

Team Management

Leadership

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-Proactively engage with customers to understand their needs, recommend products, and assist them through the sales process, while providing attentive and personalized service by addressing inquiries, resolving issues, and maintaining a friendly, approachable demeanor.


-Maintaining the presentation of merchandise product on shelves, ensuring they are arranged neatly, restocked in a timely manner, and visually appealing to customers.


-Handle cash transactions accurately and efficientl...

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Oriental Coffee International Sdn Bhd