Job Description

 About the role

We are an established retail(convenience store) company in Cyberjaya, Selangor, is seeking a motivated and experienced Retail Shop Supervisor to join our team. As a Retail Shop Supervisor, you will be responsible for overseeing the day-to-day operations of our store, ensuring a seamless and efficient shopping experience for our customers. This is a full-time position based in our Cyberjaya location.

What you'll be doing

1. Supervising and coordinating the work of store staff, including cashiers, sales assistants, and stockroom personnel iv various location around Cyberjaya.
2. Ensuring that all store procedures and policies are followed, including customer service, merchandising, and inventory management
3. Monitoring and analysing store performance metrics, such as sales, customer traffic, and inventory levels, and implementing strategies to improve store performance
4. Handling customer inquiries and complaints, and resolving any issues in a timely and professional manner
5. Assisting in the implementation of marketing and promotional campaigns to drive sales
6. Maintaining a clean, safe, and organised store environment
7. Providing training and development opportunities for store staff to enhance their skills and knowledge

Job Requirements

What we're looking for

1. SPM/STPM/Dimploma/Degree
2. Minimum 2 years of experience in a retail supervisory role or a related position
3. Strong leadership and communication skills, with the ability to effectively manage and motivate a team
4. Excellent customer service skills and a passion for providing a great shopping experience
5. Strong problem-solving and decision-making abilities, with the ability to think quickly and adapt to changing situations
6. Proficient in inventory management, sales reporting, and data analysis
7. Familiarity with retail technology, such as point-of-sale systems and inventory management software
8. A strong understanding of retail best practices and industry trends
9. Possess own transport.

What we offer

Competitive salary and opportunity to grow with us.

Skills