PERSOLKELLY Malaysia

PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients.&nbsp;
Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd.&nbsp;
Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam.&nbsp;

For more information, please visit www.persolkelly.com&nbsp;

About PERSOLKELLY

Work and Smile
Working life is a journey of growth and creation.
We all have big dreams, and there are many different paths to success.
Thus, we need to make our own choices from a range of diversified work opportunities.
Our vision is to enrich society so that all work leads to lives of happiness.

<h3>Our Values</h3>
[ Authentic ] Respond every issue sincerely
[ Customer-Focused ] Always be a reliable partner and strive to go beyond our customer’s expectations
[ Professionalism ] Have high spirit and keep on shining
[ Teamwork ] Respect the diversity and maximize the achievement of organizations
[ Innovative ] Think, Act and Joy in changing

Our Culture: Work and Smile

Job Description
Job Title: Data Center Support Service Engineer (Entry Engineer/Sr. Engineer/Staff Engineer) Department: Engineering and Supply Chain Department Location: Kawasan Perindustrian Valdor, 14200 Sungai Jawi, Penang 
Job Summary
The Data Center Support Service Specialist is responsible for providing comprehensive, end-to-end  support throughout the lifecycle of data center operations. This includes early-stage architecture  planning, commissioning, in-life operation and maintenance optimization, fault response, and long-term reliability improvement. The role ensures high service quality, compliance, and security while  supporting customer business continuity. 
Key Responsibilities
<ul>
<li>Full-Lifecycle Service Coverage:</li>
<ul>
<li>Support spanning the entire “planning – deployment – operation – optimization”  process.</li>
<li>Pre-sales planning and consulting: Precisely matching business needs.</li>
<li>In-sales deployment and delivery: Seamless integration with system implementation.</li>
<li>After-sales operation and maintenance: Rapid response to faults, proactive prevention,  and spare parts support.</li>
</ul>
<li>&nbsp;Long-Term Optimization &amp; Upgrades:</li>
<ul>
<li>Adapt services to evolving business growth and customer needs.</li>
<li>Analyze and resolve issues from hardware failures to system compatibility, supported  by internal Failure Analysis team.</li>
<li>Feed analysis into product iteration to close the “service – optimization” loop.</li>
</ul>
<li>&nbsp;Digital Service Platform:</li>
<ul>
<li>Provide real-time visualization of service processes.</li>
<li>Allow customers to track service requests online, while engineers use remote  diagnostic tools to quickly locate and resolve issues, reducing onsite troubleshooting  time.</li>
<li>Generate automated “Operation and Maintenance Reports” to document service  traceability and optimization.</li>
</ul>
<li>&nbsp;Customized &amp; Scalable Solutions:</li>
<ul>
<li>Deliver dedicated service teams for large-scale customers, combining on-site  engineers with batch equipment management tools to handle cluster-level monitoring  and tasks.</li>
<li>Ensure scalability and stability of large clusters.</li>
</ul>
<li>&nbsp;Compliance &amp; Security:</li>
<ul>
<li>Strictly adhere to ISO 27001, ITIL standards, and industry-specific compliance  requirements.</li>
<li>Guarantee data confidentiality with encrypted transmission and signed agreements.</li>
<li>Provide compliance reports after service completion to meet audit standards.</li>
</ul>
</ul>

This job is about being a Data Center Support Service Engineer, helping set up and maintain data centers. You might like this job because you get to solve tech problems, work with a team, and ensure things run smoothly while keeping data safe!

Software Engineering

Computer Engineering

Job Description
Job Title: Data Center Support Service Engineer (Entry Engineer/Sr. Engineer/Staff Engineer)
Department: Engineering and Supply Chain Department
Location: Kawasan Perindustrian Valdor, 14200 Sungai Jawi, Penang

Job Summary
The Data Center Support Service Specialist is responsible for providing comprehensive, end-to-end 
support throughout the lifecycle of data center operations. This includes early-stage architecture 
planning, commissioning, in-life operation and mainte...

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Company Profile

PERSOLKELLY Malaysia