Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Prudential plc unveiled a new strategy in August 2023 – “Next Prudential”. It is centered around three strategic pillars: 1) enhancing customer experiences 2) powering distribution with technology and 3) transforming the health business model. As part of the strategy, Prudential recently appointed Arjan Toor as CEO, Health to lead the growth and transformation of the Health business. While this business has historically been run as product line, the Group is redesigning the operating model as full P&L to accelerate growth. This new operating model includes building out an experienced central Health Team, as well as the creation of dedicated and ringfenced Health teams in each of the priority health markets. The role of the central Health Team is to set the health strategy for Prudential as a whole and ensure alignment of the local business unit health strategies to this Group strategy. The team will also provide support to the LBUs as they execute on the agreed strategy and build the required health capabilities.

While the initial focus will be on several priority health markets (Singapore, Hong Kong, Malaysia, Indonesia and India), this role and central Health team spans all of Prudential’s markets. As part of the new organizational design, they are seeking a Senior Manager, Health Strategy at the Group level, to help support the expansion of the Health business, partnering closely with the customer and marketing functions, distribution teams and the operations and technology functions.

Role and Responsibilities

• Supports the formulation of Prudential’s overarching health strategy, and the translation of this strategy into specific execution plans (roadmaps, milestones, deliverables etc.)
• Communicates this strategy to internal & external stakeholders.
• Supports the LBUs in the development and implementation of their market-specific health strategies.
• Monitors strategy progress against the strategy map and propose action plans to improve organization results if deems necessary.
• Builds frameworks to effectively capture relevant market data and insights that help to determine the market potential for health, the size of the prize, and Prudential’s right to win,
• Identify and execute partnership with value added service providers and conduct the required commercial due diligence.
• Supports the review health strategy development across Group.
• Partners effectively with the Customer and Marketing functions on priorities like segmentation, customer insight, and proposition innovation
• Partner with internal and external technology teams to support the design and delivery of a strategic technology roadmap aimed at building the required digital health capabilities.
• Support the identification of inorganic grow opportunities (acquisitions, partnerships etc.) to enable economies of scale and/or enhance critical health capabilities.

Qualifications

• Bachelor’s degree or working experience in related area.
• Minimum of 10+ years of experience in related fields (i.e., health insurance, strategy consultation)
• Proficiency in Microsoft office
• Experience working across multiple Asian markets.

Preferred skills

• Strategic thinking, paired with strong focus on execution.
• Ability to measure effectiveness of deliverables and adapt for improvements.
• Able to work cross-functionally and identify synergy among teams.
• Good interpersonal and leadership skills
• Demonstrates ability to analyze and resolve problems.
• Demonstrate ability to lead programs & projects.
• Cultural sensitivity
• Innovative and creative, possesses a “can do” mindset.
• Ability to work independently: proactively identify opportunities and take ownership.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Requirements