AI-generated summary


This job is a Delivery Planner Associate. You might like this job because you will be responsible for planning, coordinating, and executing shipments for customers. You will also have the opportunity to improve processes and ensure high service levels.

RM 2000 - RM 3000



Job Description

  • To perform daily planning, arrangement, coordination, pre-alert, monitoring, and execution of transporters collection and delivery of shipments for customers.
  • To utilize the company system for planning, and costing allocation.
  • To achieve daily and monthly KPI i.e. Delivery On-Time, Out for Delivery On-Time.
  • To drive improvement from time to time in processes, gaps analysis, costing, and any other areas deemed critical for high service level.
  • Serve as primary contact for customer inquiries and concerns.
  • Analyze customer orders, set delivery priorities, and make schedule adjustments to meet the timely delivery goal.
  • Dealing with delivery complaints, external warehouse and customer return, cancelation delivery, follow up with an outstanding delivery schedule, and other queries accordingly.

Job Requirements

  •  Preferably a Diploma/Degree holder in Supply Chain/ Logistics/Transport or any other field.
  • Knowledge of Logistics or Transport systems will be an advantage.
  • Good attitude, strong interpersonal & communication skills, self-motivated, responsible & a team player.
  • Experience in handling deliveries would be advantageous.
  • Good computer skills and the ability to use business support software.
  • Strong customer service, project management, and quality control skills.
  • Strong teamwork skills and attention to detail.


Logistics Planning
Transportation Planning
Interpersonal Communications
Customer Service

Company Benefits

Great Salaries

Yes, with great work comes great reward!

Work-Family Culture

We’re all about creating a culture so work feels like family

Flexible Working Hours

Want to avoid traffic? Employees can always be free to set their own time to come to work. 8 hours is the working hours requirement.


We will provide coverage for the medical expenses and other compensation in case of any accident or injury.

Career Advancement

Over here, we provide a clear career advancement path as we believe in upward progression of one's career

Open Communication

We encourage open communication whereby everyone is free to voice out their opinions, suggestions or new ideas to help develop the company.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

1 - 3 Years of Experience

Career Level

Junior Executive

Job Specialisation

Customer Service

Company Profile

Ruma Home Sdn. Bhd.-logo-image

Ruma Home Sdn. Bhd.

We are a leading furniture retail company driving creativity for inspiration lives. So, we’re looking for talented, driven people to create a better life. Let’s find out how we can grow this amazing company together!

Ruma specialists in designing contemporary and chic home furniture that ideally represents the urban, modern and cosmopolitan flavors so desired by – but have been beyond the reach of – most people. Our designers, who are equally as house-proud as you, strive to create inspiring pieces that amplify the beauty of your home. We also source and handpick the trendiest home furnishing items, then tweak and resize to fit the needs of modern home to ensure perfection and sophistication.

We do not just sell tables, chairs and cabinets. Instead, Ruma is built upon a passion to help you create a home that inspire your dreams, your individuality, you. At Ruma, we believe that a beautiful home is within your grasp, you just need a little inspiration.

And At Ruma, Inspiration lives here. 


Delivery Planner Associate

Ruma Home Sdn. Bhd.

RM 2000 - RM 3000



This job is no longer available