Overtime/ Attendance/ House allowance provided

Training and self development program will be provided

Career Enhancement Program

Enjoy your annual reward for your hardwork

Yearly Salary Increment & Bonus

SMART LEGACY SDN BHD

Smart Legacy is a team of professionals with proven track record in the food and beverage operations and management services, specializing in the management of large scale food court. Our area of expertise includes :
– conceptualization
– design and layout
– operation workflow and support
– management and system structure

About Us

<ul>
<li>To establish ourselves as the leading F&amp;B management company in the industry.</li>
<li>To provide quality service through our professional integrity.</li>
<li>To continuously improve on our system &amp; operaton support system.</li>
<li>To develop a sustainable business competitive edge, and</li>
<li>Enforcing good corporate governance in the F&amp;B businesses</li>
</ul>

Values and Principles

&nbsp;
<ol>
<li>Manages day-to-day shopping mall’s food court operations, ensures the quality, standards and meets the customers’ expectations on a daily basis.</li>
<li>Implement best practices to optimize workflow, minimize wait times, and enhance the overall customer experience.</li>
<li>Plan and work to budgets, maximize profits and achieve sales targets set by the Management.</li>
<li>Lead F&amp;B team by attracting, recruiting, training, creating work schedules and appraising talented personnel.</li>
<li>Provide guidance and coaching to ensure consistent performance and growth within the team.</li>
<li>To lead, mentor and motivate a team of supervisors and staff, fostering a positive work culture, teamwork, and exceptional service delivery.</li>
<li>Review sales vs target and staff performance.</li>
<li>Establish and maintain positive and productive relationships with food court tenants/vendors.</li>
<li>Address tenant concerns and facilitate communication between tenants and management.</li>
<li>Ensure the food court complies with all health and safety regulations and food handling guidelines.</li>
<li>Handle customer complaints and resolve issues in a timely and satisfactory manner.</li>
<li>Ensure that the site is well maintained and correctly furnished/stocked to operate to maximum efficiency</li>
<li>Handle disciplinary issues, conducting annual review and confirmation of staff.</li>
<li>Constantly review, evaluate operations/procedures and suggest improvements to the management.</li>
<li>Report on management regarding sales results and productivity.</li>
</ol>

This job is for a Food &amp; Beverage Operation Manager in a bustling mall. You might like this job because you&#x27;ll oversee food court activities, lead a team, improve customer experiences, and enhance sales—all while maintaining a fun atmosphere!

Kerja ini adalah Mengurus operasi harian medan selera di pusat beli-belah. Anda mungkin berminat dengan kerja ini kerana ia melibatkan kepimpinan pasukan, pengoptimuman pengalaman pelanggan, dan merancang bajet untuk mencapai sasaran jualan. Ini adalah peluang untuk memperbaiki dan memberi inspirasi dalam perkhidmatan makanan!

Management

Leadership

Teamwork

Presentations

Training And Development

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-Manages day-to-day shopping mall’s food court operations, ensures the quality, standards and meets the customers’ expectations on a daily basis.


-Implement best practices to optimize workflow, minimize wait times, and enhance the overall customer experience.


-Plan and work to budgets, maximize profits and achieve sales targets set by the Management.


-Lead FandB team by attracting, recruiting, training, creating work schedules and appraising talented personnel.


-Provide guidance ...

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Company Profile

SMART LEGACY SDN BHD