Freedom to make use 10% of your time in the office to learn new skills, as long as it fits into our vision.

Self Improvement Time

Love a snack or a drink? Put it on the wishlist and it'll appear in our pantry of SNACKS

Pantry of SNACKS

We are looking for performers that are looking to outperform themselves! Get promoted to the next level when you're hitting your milestones!

Performance Based Culture

Change your roles based on your interests, attitudes and skillsets as you go along.

Interchange Roles

Communicate to anyone without worrying about getting permissions or hierarchy. We believe in transparent, respect and an open culture.

Direct Communication

Enjoy high monthly claims for the use of the company, job, team and personal improvements.

Claims For Improvements

Snaptec

<div>We <strong>believe</strong> in contributing to the development of civilization by <strong>empowering consumers</strong> to make wiser and informed purchasing decisions. By tapping into the <strong>power of technology</strong> and <strong>education</strong>, we aim to be a brand that <strong>empowers </strong>our<strong> customers first</strong>.</div>

About Us

<div>Our values stem from <strong>5 core principles</strong>. These preferred values are abstracted from our founder and co-founder as they <strong>believe</strong> that the company’s <strong>success</strong> stems from the <strong>understanding, commitment</strong> and <strong>daily execution</strong> of these <strong>values</strong>.<strong><br></strong><br></div><div><strong>Honesty, Transparency and Integrity</strong></div><div>We do things the right way because we believe in the long-term. There’s no point to lie or cheat. Eventually these become obvious patterns that will negatively affect how the world sees us.&nbsp;</div><div><br></div><div><strong>Balance between Perfection and Efficiency</strong></div><div>These two forces, although contradictory, are crucial to the execution of our mission. Learn to use perfection and efficiency when needed. One helps with quality, and the latter helps with delivery.</div><div><br></div><div><strong>Heartfelt Accountability</strong></div><div>We believe responsibility stems from our inner being. KPIs might be there to guide us towards our goals, but we do not wish it to be the main driving force. Build deeper relationships with your peers, so that we may learn to be accountable together.</div><div><br></div><div><strong>The Spirit of Innovation</strong></div><div>Our brand lives and breathes on innovation. Learn to learn. Challenge the normal. Get out of your comfort zone. Focus on solving problems - there are always new and creative ways to every issue.</div><div><br></div><div><strong>Next-Level Customer Experience</strong></div><div>In all industries, customer service is important. But we’re different. We do more in terms of communication, sincerity, and service. The goal isn’t to sell - it is to help them make better purchasing decisions with customer experience as our priority.</div>

Core Values

<ol>
<li>Looking for a dedicated role in Shah Alam, Selangor</li>
<li>Perform production, preparation, optimize simple assembly line SOPs, assembly, quality control check inspection, packaging and labeling of Snaptec products.</li>
<li>Perform installation, maintenance and software updates at customer location.</li>
<li>Troubleshoot customer problems over the phone or on site.</li>
<li>Repair &amp; identify problems in Snaptec products.</li>
<li>Perform filter changes for Snaptec products.</li>
<li>Perform sales support roles.</li>
<li>Delighting customers by giving them a memorable experience.</li>
<li>Maintain and going beyond to achieve a high-quality customer satisfaction.</li>
<li>Handle customer enquiries and dissatisfaction.</li>
<li>Working closely with Admin &amp; Operations as a team.</li>
</ol>
<p><br></p>


This job is for Technical &amp; Customer Service Executive in Shah Alam. You might like this job because you get to install software, troubleshoot customer problems, &amp; ensure customer satisfaction by providing a memorable experience.

Be part of the young, vibrant and energetic team at Team Snaptec! Looking for a dedicated role in Shah Alam, Selangor.

Hand Tools

Time Management

Interpersonal Communications

Calmness Under Pressure

Analytical Skills

Troubleshooting (Problem Solving)

Self-Confidence

Teamwork

Critical Thinking

Production Process




-Looking for a dedicated role in Shah Alam, Selangor


-Perform production, preparation, optimize simple assembly line SOPs, assembly, quality control check inspection, packaging and labeling of Snaptec products.


-Perform installation, maintenance and software updates at customer location.


-Troubleshoot customer problems over the phone or on site.


-Repair and identify problems in Snaptec products.


-Perform filter changes for Snaptec products.


-Perform sales support ...

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Company Profile

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