Enjoy staff price for all products and services of SPR.

Staff purchase price

Helpful and collaborative team

Training Provided

SPR Communication SDN BHD

SPR stands for Smartphone Repair. Our core business is to provide repair service to smartphones, tablets, and smartwatches. SPR was founded in 2015. Before SPR was established, our founder, Jason Kuan, have this industry experience for more than 10 years. Based on years of experience, Jason Kuan decided to establish SPR Communication Sdn Bhd in Kepong, Kuala Lumpur, Malaysia.
Along with the evolution of mobile phones, witnessed all the changes from a simple black and white display phone to a classic flip phone, then a colored screen phone that evolved to the advanced smartphones that we all know today. Despite all these changes, SPR remains at the forefront of technology through our dedication for Research and Development of the latest maintenance technology and improvement skills. This is evident as there are more than 180,000 mobile phones that SPR have successfully repaired to date.
We strive to provide our customers with the best service through our highly skilled and professional mobile phone repair team and high-end repair equipment. Under the leadership of the founder's vast experience, we possess the ability to repair difficult issues and problems that are affecting the performance of mobile phones such as fixing the delicate screens and the intricate motherboards.&nbsp;
With transparency as our core value, SPR is committed to provide the best service and to become the most trusted one-stop communication product and service center in the market.
Today , SPR has more than 8 branches across Klang Valley, one of the fastest growing smartphone repair brand in Malaysia.

About Us

SPR always believes that the convenience of advanced technology has greatly impacted our lives. Therefore, we strive to become the most trusted one-stop communication technologies service and repair center for everyone.&nbsp;

Our Mission

&nbsp;
<ul>
<li>Demonstrate and provide information on promoted products/services</li>
<li>Make sure products in good condition when handling</li>
<li>Improve customer satisfaction and help to get google review on social media</li>
<li>Immediately and respectfully respond to guest requests; report guest complaints to immediate supervisor and assists in resolving such complaints.</li>
<li>Identify interest and understand customer needs and requirements</li>
<li>Come up with strategy to achieve sales target.</li>
<li>Assist retail team colleagues whenever possible</li>
<li>Assist in compiling the monthly stock and variance report</li>
<li>Assist ensuring the prompt fulfillment of orders release</li>
<li>Responsible deliver of superior in-store presence to improve distribution, visibility, merchandising and pricing execution</li>
<li>Responsible for payment and collections to ensure payment are collected promptly</li>
<li>Responsible for the inventory checking, merchandising, respond to customer concern, proposing promotion orders, negotiation, execution, payment collection and after sales service follow up.</li>
</ul>

This job is assisting the retail team while ensuring great customer service. You might like this job because you’ll strategize to boost sales, handle product displays, and help resolve customer issues. Teamwork and problem-solving are key!

Retail Operations

Retail Sales

Retail Management

Sales

 



-Demonstrate and provide information on promoted products/services


-Make sure products in good condition when handling


-Improve customer satisfaction and help to get google review on social media


-Immediately and respectfully respond to guest requests; report guest complaints to immediate supervisor and assists in resolving such complaints.


-Identify interest and understand customer needs and requirements


-Come up with strategy to achieve sales target.


-Assist r...

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Company Profile

SPR Communication SDN BHD