Enjoy the freedom to work where and when you’re most productive with our flexible working options.

Flexible Working

We offer a competitive salary and benefits package to ensure you feel valued for your contributions.

Competitive Package

Take the time you need to recharge with our generous annual leave allowance

Healthy Annual Leave Package

Stay covered with comprehensive medical insurance for you and your loved ones.

Strong Medical Insurance

We support working parents with a child leave policy designed to help you balance work and family life.

Competitive Child Leave Policy

Access professional support whenever you need it through our dedicated Employee Assistance Program.

Employee Assistance

Swift Support Services Malaysia

Swift is the way the world moves value. We do this every single instant of every single day, right across the world. No other organisation can address the scale, precision, pace and trust that this demands.

Swift is unique. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We have constantly evolved in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem.

Today, goods and services move more quickly and across greater distances than ever before, so value needs to move further and faster too. Our vision is for a world in which payments are not only trusted but instant. We innovate tirelessly, test exhaustively, then implement fast. In a connected and challenging era, our approach has never been more relevant. There’s no other organisation like us anywhere in the world. Without us the world would be a very different place. We’re trusted every instant.

Source: <a href="https://www.swift.com/about-us/discover-swift" target="_self">Swift Website</a>

Who We Are

Ethics 
We believe in treating people with respect, fairness and equality. All our decisions are based on the highest ethical standards, so we work together for the wellbeing of the company and our people.&nbsp;

Integrity
We avoid placing ourselves in a situation where there is a conflict of interest or where we might be influenced by financial, or other private obligations to outsiders.

Trust 
We empower our employees. Trust is key to ensuring the highest levels of employee wellbeing and motivation. This ensures security, confidentiality and reliability.

Source: <a href="https://www.swift.com/about-us/vision_mission-values#:~:text=Swift%20conducts%20its%20business%20on,our%20Swift%20Speak%20Up%20channel." target="_self">Swift Website</a>

Our Values

<div class="css-ey7qxc"><div data-automation-id="jobPostingDescription" class="css-di7p1k"><div>ABOUT USWe’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.&nbsp;We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.&nbsp;&nbsp;&nbsp;</div>What to Expect?Team Building and Mentorship:<ul><li>Recruit and retain engineers with diverse perspectives.</li><li>Provide coaching, mentorship, and career development support to ensure team members excel both technically and personally.</li></ul>Collaboration and Alignment:<ul><li>Partner with Product Owners and Engineering.</li><li>Foster effective collaboration across teams and functions.</li></ul>Technical Leadership:<ul><li>Guide software design patterns, architecture, and engineering best practices.</li><li>Drive design-focused software delivery to enhance quality and scalability.</li></ul>Continuous Learning and Knowledge Sharing:<ul><li>Promote a culture of learning, knowledge sharing, and excellence across the organization.</li><li>Encourage adoption of consistent practices across teams.</li></ul>Driving Innovation:<ul><li>Stay updated on technology trends and facilitate the adoption of new tools and methodologies.</li><li>Encourage innovative thinking to drive team and organizational growth.</li></ul>Performance Management:<ul><li>Set annual objectives for team members.</li><li>Conduct performance appraisals and provide constructive feedback to support career development.</li></ul>What Will Make You Successful?Professional Skills<ul><li>Bachelor's or higher degree in Computer Science, Engineering, or related disciplines.</li><li>Excellent leadership, communication, and stakeholder management skills to drive cross-functional collaboration culture.</li><li>Passion for people development and commitment to creating an inclusive work environment.</li><li>Customer-oriented and quality-focused mindset with a drive to deliver true customer value.</li><li>Open-minded, solutions-oriented team player energized by collaboration.</li><li>Familiarity with Agile and DevOps practices.</li><li>Fluency in English (spoken and written).</li></ul>Key Qualifications<ul><li>8+ years of experience in software development using one or more programming languages.</li><li>Expertise in designing, analyzing, and troubleshooting distributed systems.</li><li>5+ years of leadership experience managing and mentoring technical teams.</li><li>Proven experience leading observability, SRE, or platform engineering teams in large-scale, distributed environments.</li><li>Deep expertise in observability tooling, including Elastic Stack (Elasticsearch, Logstash, Kibana), Prometheus, OpenTelemetry, Grafana, or equivalent technologies.</li><li>Strong background in Kafka, data streaming, and real-time analytics, with experience building observability pipelines for high-throughput systems.</li><li>Proficiency in cloud and container technologies (e.g., Kubernetes, AWS, GCP, or Azure).</li><li>Experience with infrastructure as code (IaC) and automation (Terraform, Ansible, CI/CD pipelines).</li><li>Proficiency in troubleshooting issues across the entire software stack.</li><li>Hands-on experience operating large-scale multi-tenant infrastructure as a managed service.</li><li>Strong verbal and written communication skills.</li></ul>Additional Requirements &amp; Qualifications<ul><li>Strong sense of ownership, coupled with a collaborative and transparent communication style.</li><li>Self-motivated and inquisitive, always eager to learn and improve systems and processes.</li><li>Experience implementing AI-driven observability and anomaly detection.</li><li>Knowledge of large-scale distributed high-volume real-time systems.</li><li>Exposure to financial services, fintech, or other highly regulated industries.</li></ul><div>What we offer<a rel="noopener noreferrer" target="_blank" href="http://www.swift.com/swift-resource/233771/download">We put you in control of career</a><a rel="noopener noreferrer" target="_blank" href="https://www.swift.com/swift-resource/233771/download">We give you a competitive package</a><a rel="noopener noreferrer" target="_blank" href="https://www.swift.com/swift-resource/233771/download">We help you perform at your best</a><a rel="noopener noreferrer" target="_blank" href="https://www.swift.com/swift-resource/233771/download">We help you make a difference</a><a rel="noopener noreferrer" target="_blank" href="https://www.swift.com/swift-resource/233771/download">We give you the freedom to be yourself</a>We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.</div></div></div>

This job is for an Observability Senior Engineering Manager, where you&#x27;ll lead and mentor a diverse engineering team, drive innovation, and enhance software delivery in a global financial messaging company. You might like this job because you’ll inspire growth and collaboration in tech!

ABOUT USWe’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy. We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community c...

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Swift Support Services Malaysia