company-logo-image
ashley-avatar-image

AI-generated summary

beta

This job is for a Front Desk Executive (ENG/华语) at The Makeover Guys. You'll work with homeowners, tenants, and building management to ensure a smooth experience. You might like this job because you'll work on top homes in Malaysia and directly impact customer satisfaction.

Undisclosed

Kuala Lumpur

Full-Time

Job Description

The Role:

As the Front Desk Executive at The Makeover Guys, you will be servicing both the homeowners and the tenants. You will be working on the top 1% handpicked homes in Malaysia. Your work will directly impact our business operations and customer experience. 

What You’ll Do:

  1. Build a healthy and sustainable relationship with our tenants, homeowners, building management, and agents
  2. Resolve concerns, complaints, and defects 
  3. Coordinate eviction, move out, key management, tenancy renewal, and insurance claim
  4. Monitor defects and issues in each unit
  5. Prepare agreements and monthly statement for each unit 
  6. Liaise with the condominium management for maintenance services 

Job Requirements

  1. Fresh graduates are encouraged to apply!
  2. Experience in property management, operations, events management, or hospitality is a plus!
  3. Passion in people servicing
  4. Fluency in English and proficiency in Mandarin is a must

Skills

Organizational Skills
Time Management
Teamwork
Client Services
Coordinating

Company Benefits

Growth

We strive for our team members to progress in their career at The Makeover Guys!

Travel Subsidies

Worried about your petrol, toll, and parking fee for work? We got you covered!

Medical + Dental + Optical

Nothing is more important than having a good health. Medical bills can sometimes be high so let's offset that worry for you!

Insurance Coverage

Let's have you insured — Better safe than sorry right?

People

The Makeover Guys is the place for you to surround yourself with young, vibrant, and innovative people!

Upskill

Our People & Culture team is dedicated to prepare learning & development opportunities for our team members.


Additional Info

Company Activity

Last active - few minutes ago

Experience Level

0 - 3 Years of Experience

Career Level

Junior Executive

Job Specialisation

Customer Service


company-logo-image

Front Desk Executive (ENG/华语)

The Makeover Guys

Undisclosed

Kuala Lumpur

Full-Time

This job is no longer available