Access a variety of flexible work arrangements to manage your work and life with greater ease.

Flexi-work arrangements

Enjoy banking privileges designed to support your life goals.

Banking

Our insurance plans can help you to ride out challenging times and unforeseen circumstances.

Insurance

We offer a wide variety of leave schemes to help you make time for people and events that matter to you.

Leave entitlement

Access a range of resources to stay fit and healthy as you build your life and career.

Health & wellness

United Overseas Bank (UOB)

<p><strong>We’re here to do Right By You. </strong></p>
<p>UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&amp;P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America.</p>
<p>In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.</p>
<p>We draw on our time-tested values in building a sustainable future of ASEAN. Our responsibility stems from our commitment to doing what is right by our customers, colleagues and communities.&nbsp;</p>
<p><em>Source: </em><a href="https://www.uobgroup.com/uobgroup/about/index.page" target="_self"><em>uobgroup.com</em></a></p>

Who We Are

<p><strong>Honourable</strong></p>
<p>We act prudently to fuel your success, maintaining the highest professional and moral standards. We do what is right for you through discipline, clarity, and courage.&nbsp;</p>
<p><strong>Enterprising</strong></p>
<p>We were built with an enterprising spirit, demonstrated through thought leadership, keen insight and a forward-looking mindset.&nbsp;</p>
<p><strong>United</strong></p>
<p>We work as a team to achieve individual and corporate goals with cooperation, mutual respect and loyalty.&nbsp;</p>
<p><strong>Committed</strong></p>
<p>We are committed to build a better tomorrow. We ensure that UOB is a trusted source of stability, security and strength.&nbsp;</p>
<p><em>Source: </em><a href="https://www.uobgroup.com/uobgroup/about/index.page" target="_self"><em>uobgroup.com</em></a></p>

Our Values

<p><span xml:lang="en-GB" lang="en-GB" itemprop="description" data-careersite-propertyid="description" class="rtltextaligneligible"> <span class="jobdescription"><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>About UOB</b></h2> </div><div><p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span style="font-family:'Arial', sans-serif">United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.</span></span></span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>About the Department</b></h2> </div><div><p>The <b>Wholesale Bank</b> function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients.</p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Job Responsibilities</b></h2> </div><div><ul style="margin-bottom:11.0px"> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Responsible for managing client expectations and ensure customer satisfaction through follow-up, client responsiveness and thorough communication.</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Understanding customers’ requirement and assist customers with the Change of Mandate request for Accounts and Business Internet Banking within SLAs.</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Handling and managing incoming and outgoing documentation</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Supporting Client Implementation Advisor with the documentation submission</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Ability to manage multiple clients and tasks simultaneously.</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">You will be expected to implement cash management onboarding while managing multiple client projects simultaneously to ensure customer solutions are implemented on time and within SLAs.</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Assisting on the administrative work within the team.</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Job Requirements</b></h2> </div><div><ul style="margin-bottom:11.0px"> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif">At least with 2-3 years of relevant working experience in banking industry</span></span></span></span></li> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif">Ability to manage multiple clients, tasks and work in a fast-paced entrepreneurial environment.</span></span></span></span></li> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif">Requires good written and verbal communication skills.</span></span></span></span></li> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif">Ability to interact skilfully with business partners and associates.</span></span></span></span></li> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif">Ability to assist customer and providing solutions efficiently &amp; effectively in line with the defined processes with focus around cycle-time to expedite time to revenue</span></span></span></span></li> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif">Manage and document changes to policies and procedures that have arisen during change of mandate request and to improve future client experience, banks operational and local regulatory requirements.</span></span></span></span></li> </ul> <ul style="margin-bottom:11.0px"> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif">Adheres to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies.</span></span></span></span></li> <li><span style="font-size:10.0pt"><span><span><span style="font-family:Arial, sans-serif">The ability to work and thrive in a dynamic, team-oriented environment</span></span></span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Be a part of UOB Family</b></h2> </div><div><p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:10.5pt"><span><span style="font-family:'Segoe UI', sans-serif"><span style="color:#242424">UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.</span></span></span></span></span></span></p> <p><br> <span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:10.5pt"><span style="font-family:'Segoe UI', sans-serif"><span style="color:#242424"><span>Apply now and make a difference.</span></span></span></span></span></span></p> </div></div></div> </span> </span></p>

This job is a Senior Officer, Client Implementation Advisor role in Wholesale Banking. You might like this job because you can manage client expectations, handle documentation, and implement customer solutions within SLAs in a dynamic banking environment.

 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Commi...

Senior Officer, Client Implementation Advisor - Wholesale Banking

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Company Profile

United Overseas Bank (UOB)