Access a variety of flexible work arrangements to manage your work and life with greater ease.

Flexi-work arrangements

Enjoy banking privileges designed to support your life goals.

Banking

Our insurance plans can help you to ride out challenging times and unforeseen circumstances.

Insurance

We offer a wide variety of leave schemes to help you make time for people and events that matter to you.

Leave entitlement

Access a range of resources to stay fit and healthy as you build your life and career.

Health & wellness

United Overseas Bank (UOB)

We’re here to do Right By You. 
UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&amp;P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America.
In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.
We draw on our time-tested values in building a sustainable future of ASEAN. Our responsibility stems from our commitment to doing what is right by our customers, colleagues and communities.&nbsp;
Source: <a href="https://www.uobgroup.com/uobgroup/about/index.page" target="_self">uobgroup.com</a>

Who We Are

Honourable
We act prudently to fuel your success, maintaining the highest professional and moral standards. We do what is right for you through discipline, clarity, and courage.&nbsp;
Enterprising
We were built with an enterprising spirit, demonstrated through thought leadership, keen insight and a forward-looking mindset.&nbsp;
United
We work as a team to achieve individual and corporate goals with cooperation, mutual respect and loyalty.&nbsp;
Committed
We are committed to build a better tomorrow. We ensure that UOB is a trusted source of stability, security and strength.&nbsp;
Source: <a href="https://www.uobgroup.com/uobgroup/about/index.page" target="_self">uobgroup.com</a>

Our Values

<h2>About UOB</h2> United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. UOB Innovation Hub 2 (InnoHub 2) is a newly set up technology centre located in Kuala Lumpur as part of UOB Group Technology and Operations to deliver&nbsp;innovative financial technology solutions that enable business growth and technology transformation.&nbsp; &nbsp; <table style="width:100%" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr style="height:132.75pt"> <td style="width:90%" valign="top"> The Senior Production Support Engineer will provide support activities including incident and problem management for the Bank’s Identity Management capabilities which includes but is not limited to the Oracle Identity Governance 12c application. &nbsp; Key Responsibilities: <ul> <li>Engage in day-to-day support activities including incident and problem management</li> <li>Perform production deployments, patch activities on the supported applications and servers.</li> <li>Work with product support/development team for permanent resolution/change review – all types including enhancements, bug fixes, etc.</li> <li>Work with level 1 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.</li> <li>Collaborate with internal stakeholders like application, business, infrastructure, security, and operations to continuously improve the stability of applications.</li> <li>Develop support operational documents to summarize common support issues.</li> <li>Develop reports and drive audit RFI’s and requirements.</li> <li>Develop Linux scripts based on the requirements.</li> <li>Provide after office hours’ standby support and for emergency recoveries, including managing major incident of critical services.</li> <li>Expected to drive improvements through influence and strong relationships with managers in other teams.</li> <li>Correlate events across multiple systems to proactively surface and resolve deep, underlying issues.</li> </ul> &nbsp; &nbsp; Others: <ul> <li>Communicate effectively with a variety of internal teams and third party service providers/vendors</li> <li>Capable of managing a variety of priorities and deliverables in an operational, interrupt driven environment with minimal guidance or supervision.</li> <li>Manage incidents and work within established practices and guidelines for prompt response times and effective resolution.</li> <li>Work with internal technical teams and engineers in technical troubleshooting and forums.</li> <li>Resolve standard/routine issues with no guidance and complex/unusual issues with minimal guidance.</li> <li>Stay updated with emerging trends in identity management technologies and integrate innovative approaches into the bank's overall security strategy;</li> </ul> &nbsp; </td> </tr> </tbody> </table> <table style="width:100%" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr style="height:225.4pt"> <td style="width:90%" valign="top"> Education <ul> <li>Diploma/Degree in engineering/Computer Science / IT/Cyber Security from a recognized education institution</li> <li>Professional qualification in information security, such as CISSP / CISM / CEH, or data Security product certifications will be advantageous.</li> </ul> &nbsp; Technical Skills <ul> <li>9 to 12 years relevant experience</li> <li>Strong working knowledge on Oracle Identity Governance 12c, Oracle Database, WebLogic, BI Publisher, Oracle Connectors, Linux, Unix &amp; Windows Enterprise Server OS, with mixed skills around administration, performance tuning and troubleshooting</li> <li>Working knowledge of Python, java, Java Scripts,</li> <li>Knowledge in network infrastructure like Load balancers, Firewalls, SSL etc</li> <li>Working Knowledge on Directory - LDAP and AD Databases</li> <li>Strong knowledge of Oracle SQL and proficient in writing complex SQL queries with hands on experience with reporting tools along with excellent computational ability.</li> <li>Strong understanding of cybersecurity principles and frameworks including ISO 27001 &amp; NIST Cybersecurity Framework;</li> </ul> &nbsp; Soft Skills <ul> <li>Work independently with minimal to no supervision.</li> <li>Good written and verbal communication skills</li> <li>Process aware mindset</li> <li>Strong analytical and problem solving skills</li> <li>Effective time management and organizational skills.</li> <li>Team player, including ability to establish and maintain effective working relationships within and across the organisation</li> </ul> &nbsp; Other Requirements <ul> <li>Willingness to perform on-call duties as and when required</li> </ul> &nbsp; </td> </tr> </tbody> </table> <h2>Be a part of UOB Family</h2> UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

This job is for a Senior Production Support Engineer at UOB, where you’ll manage tech issues and help keep banking systems running smoothly. You might like this job because you’ll collaborate with various teams and enhance security solutions.

 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Commi...

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United Overseas Bank (UOB)