Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.

Employee Discount

Establishment of corporate benefits to offer exclusive discounts or benefits to each employee. 

Employee Perk Programmes

Out-patient care and in-patient care are covered for all employee including ongoing wellness programs & activites.

Health and Wellness

Job training and continuing education help to fuel employee career growth.

Career Development

Provide more generous with their leave days. We have more than 6 other types of leave!

Extension Leave Benefits

ZUS COFFEE

<div>For many, coffee is a daily need.&nbsp;</div><div>Specialty coffee, however, is often seen as a luxury, something you treat yourself to only on special occasions.</div><div>We started ZUS Coffee to change this perception.</div><div>With the best quality ingredients, high-level coffee brewing technology and innovative business model, we’re evolving the concept of coffee consumption to make specialty coffee affordable for everyone, everyday.</div><div>a Necessity, not a Luxury&nbsp;</div>

ABOUT ZUS COFFEE

<div><strong>To be the #1 tech-driven coffee chain</strong>, where specialty coffee becomes a daily necessity and not a luxury confined by location and affordability. We envision a world where every individual can enjoy the quality of specialty coffee they rightfully deserve.</div>

VISION

Working In ZUS

<p><strong>Position Responsibilities:</strong></p>
<p></p>
<p><strong>1. Franchise Data Analysis &amp; Reporting</strong></p>
<ul>
<li>Collect, analyze, and interpret franchise performance data to generate insights and trends.</li>
<li>Prepare regular reports on franchise operations, sales performance, and compliance status.</li>
<li>Maintain data accuracy in franchise management systems and dashboards.</li>
<li>Support the department with ad-hoc data analysis requests.</li>
</ul>
<p><strong>2. Market Research for Potential Countries</strong></p>
<ul>
<li>Conduct research on potential new markets, including economic conditions, industry trends, and local regulations.</li>
<li>Assist in preparing feasibility studies and market entry reports.</li>
<li>Gather and analyze demographic and consumer behavior data to assess market demand.</li>
<li>Support franchise leadership in evaluating country suitability for expansion.</li>
</ul>
<p><strong>3. Competitor Analysis</strong></p>
<ul>
<li>Track and analyze competitor franchise models, pricing strategies, and operational performance.</li>
<li>Prepare comparative reports on competitor strengths, weaknesses, and market positioning.</li>
<li>Identify key trends in the coffee and F&amp;B franchise industry.</li>
<li>Provide insights on competitive threats and opportunities for franchise expansion.</li>
</ul>
<p><strong>4. Administrative Support</strong></p>
<ul>
<li>Maintain franchise records, agreements, and key operational documents.</li>
<li>Assist in organizing and tracking franchise compliance and renewal processes.</li>
<li>Coordinate with internal teams to ensure franchise-related administrative tasks are completed efficiently.</li>
<li>Manage scheduling, documentation, and follow-up actions for franchise-related meetings.</li>
</ul>
<p><strong>5. Compliance &amp; Process Coordination</strong></p>
<ul>
<li>Track and ensure franchise partners adhere to operational guidelines and brand standards.</li>
<li>Support the onboarding and documentation process for new franchisees.</li>
<li>Assist in updating and maintaining Standard Operating Procedures (SOPs) for franchise operations.</li>
</ul>
<p><strong>6. Cross-Departmental Coordination</strong></p>
<ul>
<li>Work closely with various departments to gather and consolidate franchise-related data.</li>
<li>Support communication between franchisees and internal stakeholders.</li>
<li>Assist in tracking action items and ensuring timely execution of franchise initiatives.</li>
</ul>
<p><strong>Key Deliverables</strong></p>
<ul>
<li><strong>Franchise Performance Reports</strong> – Monthly and quarterly reports summarizing key operational and financial metrics.</li>
<li><strong>Compliance &amp; Renewal Tracker</strong> – Updated status reports on franchise compliance and contract renewals.</li>
<li><strong>Franchise Database Management </strong>– Ensuring all franchise records and agreements are current and organised.</li>
<li><strong>Meeting Documentation &amp; Follow-ups</strong> – Structured meeting minutes and action item tracking for franchise operations.</li>
<li><strong>Operational SOPs &amp; Guidelines</strong> – Updated documentation of franchise operational procedures.</li>
<li><strong>Market Research &amp; Competitor Analysis Reports</strong> – Research-based reports on potential country feasibility and competitor benchmarking.</li>
</ul>

This job is about helping franchises succeed globally! You might like this job because you’ll analyze data, research new markets, track competitors, and support franchise operations. If you enjoy strategizing and organization, this role is for you!

International Business

Franchising

Position Responsibilities:

1. Franchise Data Analysis and Reporting



-Collect, analyze, and interpret franchise performance data to generate insights and trends.


-Prepare regular reports on franchise operations, sales performance, and compliance status.


-Maintain data accuracy in franchise management systems and dashboards.


-Support the department with ad-hoc data analysis requests.

2. Market Research for Potential Countries



-Conduct research on potential new markets, i...

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ZUS COFFEE