Job Description

  Job Description:

Ergoworks Malaysia is looking for an organized and diligent Accounts & Admin Officer to join our dynamic team. This role requires a detail-oriented individual who will handle a wide variety of administrative and accounting tasks to support the smooth operation of the business. You will be reporting directly to the General Manager and play a key role in managing sales office administration, finance, order fulfilment and logistical coordination.

Key Responsibilities:

1. Basic Bookkeeping:

• Maintain accurate financial records, including data entry for accounts payable/receivable, payment and bank reconciliation.
• Assist in the preparation of financial statements, reports, and reconciling accounts.
• Ensure all financial transactions are recorded in compliance with company policies and legal regulations.

1. Warehouse & Worker Rostering:

• Coordinate and manage warehouse staff work and delivery schedules, optimise delivery efficiency.
• Handle attendance tracking and ensure proper payroll calculations based on worker hours (for part timers).

1. Order Processing & Delivery Coordination:

• Process incoming orders from customers, ensuring that all orders are accurately recorded and invoiced.
• Coordinate with the warehouse team to ensure timely delivery and fulfilment of orders.
• Communicate with customers to provide updates on their orders and delivery status.
• Attend to post delivery feedback, provide support & advice to logistic team on follow work.

1. Logistics & Fulfillment Coordination:

• Liaise with suppliers and third-party logistics providers to arrange for timely deliveries.
• Track shipments and resolve any delivery issues or delays.
• Ensure the smooth flow of inventory management and order dispatch processes.
• Manage and updating of inventory data, ensuring stock movements are accurately recorded in system in timely manner.

1. General Office Administration:

• Perform administrative tasks such as assist in sales administration work, attending to calls/messages, responding to emails, and filing documents.
• Ensure that office supplies are well-stocked and manage procurement when necessary.
• Support the General Manager and internal team with various ad-hoc tasks as required.

1. Other Duties:

• Assist with other administrative and financial duties as assigned by the General Manager.

Job Requirements

  Requirements:

• Minimum of a Diploma in Accounting, Business Administration, or related field.
• Proven experience in an administrative or accounts role.
• Strong knowledge of basic accounting practices and office administration.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and 
• Experience with AUTOCOUNT accounting software will be an added advantage.
• Ability to manage time effectively and handle multiple tasks simultaneously.
• Strong attention to detail, organizational, and problem-solving skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Prior experience in order processing, logistics, or fulfilment is a plus.

Benefits:

• Competitive salary based on experience.
• 5-day work week (Monday to Friday)
• 10 days annual leave, with incremental leave on an annual basis.
• A supportive and collaborative work environment.
• Opportunities for professional growth and development.

Skills