Job Description

Company: Footer Malaysia (subsidiaries of De Lettuce Bear Berhad)
Working Location: Pavilion Damansara Heights, Kuala Lumpur

Key Responsibilities:

• Handle daily cash flow, including accurate cash handling, banking, and reporting.
• Manage online orders from e-commerce platforms, including order processing, parcel wrapping, coordination with logistics partners, and ensuring timely delivery.
• Provide exceptional customer service, addressing inquiries and resolving complaints in a professional and timely manner.
• Promote and explain Footer's health socks, including their functional benefits and usage to educate and engage customers.
• Ensure attractive product display, kiosk cleanliness, and a welcoming shopping environment.
• Work closely with the Outlet Supervisor to support shop operations and team efficiency.
• Follow company policies, SOPs, and maintain professionalism at all times.

Job Requirements

Requirements:

• Minimum qualification: SPM or equivalent.
• At least has a brief experience in retail, F&B, or other customer-facing roles.
• Experience handling e-commerce or online order fulfillment will be an added advantage.
• Strong communication and interpersonal skills.
• Ability to work under pressure and manage multiple tasks effectively.
• Positive, self-motivated, and passionate about health-related products.
• Willing to work on weekends and public holidays, based on shift schedules.

Skills