51Talk

About 51Talk
51Talk is a global EduTech leader on a mission to make English learning accessible, interactive, and effective. With a presence in over 16 countries and a network of 30,000+ passionate educators and professionals, we’re redefining how language connects people and creates opportunities.
As a Student Support &amp; Admin Assistant, you’ll play a key role in supporting both students and parents throughout their learning journey. This role combines educational guidance, progress tracking, and administrative coordination to ensure the best outcomes for our learners.
Key Responsibilities
🗣️ Parent Communication
<ul>
<li>Provide timely updates on students’ academic progress</li>
<li>Address inquiries and explain our educational approach and learning plans</li>
</ul>
🎯 Student Guidance
<ul>
<li>Assist in crafting personalized learning pathways</li>
<li>Support students with academic inquiries and provide extra help in areas of need</li>
</ul>
📊 Learning Progress Tracking
<ul>
<li>Monitor performance, share feedback, and encourage students to stay motivated</li>
<li>Suggest improvements to enhance learning outcomes</li>
</ul>
🤝 Cross-Department Collaboration
<ul>
<li>Coordinate with teams to ensure student engagement and attendance</li>
<li>Contribute to reducing refund rates and promoting class renewals and referrals</li>
</ul>

This job is about being a Student Support &amp; Admin Assistant at 51Talk, where you help students and parents navigate their English learning journey. You might like this job because you’ll communicate directly with families and guide students to succeed!

Teaching

Online Teaching

English Language

Communication

Verbal Communication Skills

Professional Guidance

About 51Talk
51Talk is a global EduTech leader on a mission to make English learning accessible, interactive, and effective. With a presence in over 16 countries and a network of 30,000+ passionate educators and professionals, we’re redefining how language connects people and creates opportunities.
As a Student Support and Admin Assistant, you’ll play a key role in supporting both students and parents throughout their learning journey. This role combines educational guidance, progress trackin...

Student Support & Admin Assistant

51Talk