Employees have access to claim for prescription glasses and contact lenses.

Optical coverage

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Employee assistance program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Health screening program

Our bonus programs reward our people for their achievements and their contributions to our business.

Bonuses

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Recognition awards

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.

Performance equity

Accenture Malaysia

Reinvent what your business could be
Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself.
Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value.
We help our clients advance their environmental, social and governance goals by connecting sustainability to their transformations; operate our business with a strong commitment to the environment, ethics and human rights; and work to create value in communities around the world.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Who We Are

360° value is at the heart of our business.&nbsp;
Financial
Meeting financial expectations and outcomes for resilience and growth.
Experience
Creating better experiences for people using technology, data, creativity and innovation.&nbsp;
Sustainability
Embedding environmental and social responsibility from the beginning.
Talent
Attracting talent, upskilling people and unlocking potential for a resilient workforce.
Inclusion &amp; Diversity
Accelerating equality to unleash innovation and drive business results.&nbsp;
Custom
Personalizing value with a custom dimension to measure client-specific priorities. We use these same six dimensions to measure ourselves, and Accenture's Custom dimension is always Client.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Our Values

The Strategy &amp; Consulting Global Network Song Practice | AWS Cloud Sr. Manager Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Global Network Song Practice I Areas of Work: Cloud – Contact Center Transformation, End to End Delivery and Implementation Management | Education Qualification (Mandatory): Post Graduation in Business Management |Years of Exp: 14+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy &amp; Consulting’s Customer, Sales &amp; Service practice. The Practice – A Brief Sketch The <a href="https://in.accenture.com/accenturesong/" target="_blank" data-cmp-clickable="" data-cmp-data-layer="{&quot;joblistingdetail-description-item0-e3b0c44298&quot;:{&quot;analytics-link-name&quot;:&quot;strategy &amp; consulting global network song&quot;,&quot;analytics-link-type&quot;:&quot;engagement&quot;,&quot;xdm:linkURL&quot;:&quot;https://in.accenture.com/accenturesong/&quot;,&quot;analytics-engagement&quot;:&quot;true&quot;}}">Strategy &amp; Consulting Global Network Song</a> practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. <ul> <li>Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across Cloud Contact Center transformation</li> <li>Business Development: Lead and manage proposals in response to client requests / RFPs across multiple market units to ensure a continuous pipeline of opportunities / projects</li> <li>Market Unit Development: Connect and work with market unit leads to identify and understand the demand in the market in terms of both skill and scale required</li> <li>People Development: Grow the practice and business by engaging in hiring across platforms, along with nurturing, upskilling existing team.</li> <li>Project Delivery: Lead a team of contact center transformation consultants and engage with the client and implementation team: for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities</li> <li>Provide best practices guidance and implement approach based on industry or process benchmarks </li> <li>Develop innovative, fact-based, and achievable strategies and operating models after evaluation of multiple strategic options.</li> </ul> <ul> <li>Lead practice-specific initiatives including creating points of view, creating reusable assets in contact center space, performing analysis on industry research and market trends, and bringing in innovative solutions, etc.</li> </ul> Bring your best skills forward to excel at the role: <ul> <li>Seasoned professional with significant experience working on a large-scale Business / Operational Transformation project</li> <li>Strong program management / people management skills</li> <li>Experience working with “C” level executives</li> <li>Can work in high-paced and complex projects and understand industry-specific sales and service processes, operations, and functional needs</li> <li>Ability to work on business proposals from solutioning and effort estimation standpoint and to demonstrate solutions during client orals</li> <li>Excellent communications and presentation skills</li> <li>Performance and status reporting</li> <li>Problem solving and conflict management</li> <li>Ability to work effectively in a remote, virtual and global environment</li> <li>Willingness to travel in case the need arises</li> </ul> Read about us <ul> <li><a href="https://www.accenture.com/us-en/blogs/business-functions-blog/customer-index" target="_blank" data-cmp-clickable="" data-cmp-data-layer="{&quot;joblistingdetail-description-item1-e3b0c44298&quot;:{&quot;analytics-link-name&quot;:&quot;blogs&quot;,&quot;analytics-link-type&quot;:&quot;engagement&quot;,&quot;xdm:linkURL&quot;:&quot;https://www.accenture.com/us-en/blogs/business-functions-blog/customer-index&quot;,&quot;analytics-engagement&quot;:&quot;true&quot;}}">Blogs</a></li> </ul>

This job is for an AWS Connect Senior Manager at Accenture. You might like this job because it involves leading contact center transformations using cloud solutions and collaborating with global teams to enhance business performance.

The Strategy and Consulting Global Network Song Practice | AWS Cloud Sr. Manager  Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change.  Practice: Global Network Song Practice I Areas of Work: Cloud – Contact Center Transformation, End to End Delivery and Implementation Management | Education Qualification (Mandatory): Post Graduation in Business Management |Years of Exp: 14+ years  Explore an Exc...

AWS Connect Senior Manager (S&C GN Song Service)

Accenture Malaysia

Pre-Sales Lead/Manager

STRATEQ

Managing Consultant

Strella Consulting

Sales Manager

TECH3 Solutions Sdn Bhd

Senior Executive, Business Operations & Strategy

ZUS COFFEE

Solution Architect (Cloud Solutions)

Hiredly X

Senior Manager of Digitalisation and Transformation (Strategy and Execution)

Hiredly X

Sales Manager (Cloud Solutions)

Snappymob

Senior Cloud Engineer

Snappymob

AWS Cloud Engineer

STRATEQ

Company Profile

Accenture Malaysia