Job Description

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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SN397 WO#2 Digital Banking

Job Title: Environment Support Engineer Junior

Domain: Digital Banking

Sub-Domain: Retail Banking

Experience Level: Junior (3 years)

Location: Kuala Lumpur

Job Summary

We are seeking a Junior Environment Support Engineer (L1) to join the Retail Banking technology team within Digital Banking. The role involves providing environment support, middleware/database troubleshooting, automation, and SSL certification management. The ideal candidate should have a solid understanding of Windows/Unix operating systems, basic middleware and database administration, and strong troubleshooting skills to ensure system stability and availability.

Key Responsibilities

• Provide environment support for banking applications running on Windows and Unix OS.
• Perform middleware administration and troubleshooting on Tomcat, JBOSS, WebLogic, and IIS servers.
• Assist with database troubleshooting across Oracle, SQL Server, and MariaDB.
• Support automation tasks using shell scripting and other tools.
• Handle SSL certificate deployment, renewal, and configuration.
• Collaborate with application, infrastructure, and database teams to resolve environment-related issues.
• Perform incident management, monitoring, and preventive maintenance for assigned environments.

Job Requirements