EcoWorld

<div>The EcoWorld brand is spread across three key economic regions in Malaysia with 20 projects in total that include new townships, integrated commercial developments, luxury high-rise apartments and green business parks. The Group presently has approximately 8,126.4 acres of landbank with a total gross development value of RM87.5 billion.<br><br>Through EcoWorld International, the brand has also extended its reach to the United Kingdom and Australia.<br><br>The Group is helmed by some of the most well-known and respected industry players in the Malaysian property sector. Driven by its vision of Creating Tomorrow &amp; Beyond and powered by an experienced and dynamic team, the EcoWorld brand is set to soar even higher in the years to come.</div><div><br><br><strong><em>WORK WITH THE FASTEST GROWING PROPERTY DEVELOPER IN MALAYSIA<br></em></strong><br>We aspire to build a future where homes are not just well-built and beautifully-designed, but are habitats for sustainable green communities. Such great aspiration requires talented and creative revolutionists with a fiery passion not only for property development but for building a greener future as well.</div><div><br>Here you will be working alongside some of the most experienced and brilliant minds of the industry in a fast-paced and challenging environment.</div><div><br></div>

About Eco World 

<div>We believe in nurturing young talents to become the leaders of tomorrow and beyond.<br><br>Begin your journey into the working world with hands-on exposure and a rewarding learning experience with a team that drives innovation. Our internship programme is tailored to develop young potential and provide valuable insight into a real working environment.</div><div><br></div><div><strong><em>WHAT WE STAND FOR<br></em></strong><br><strong>Our People</strong></div><div>We are one family, one Team EcoWorld. Together in solidarity and moving forward with passion in the pursuit of excellence, our diversity is our strength. Build nurturing connections with us and be part of a people-centric organization that brings out the best in you.&nbsp;<br><br></div><div><strong>Our Communities</strong></div><div>We champion collaboration, engage with compassion, and forge lasting relationships with the communities around us that make the neighbourhood a home. Embrace our culture of care to enrich the lives of others and create a meaningful impact beyond the organization.<br><br></div><div><strong>Our Future</strong></div><div>We innovate and stay agile in the face of volatility, disrupting the status quo to inspire a sustainable future for generations to come. Be curious, be creative, and be part of our collective journey to shape an enduring legacy across boundaries.</div>

Get a Head-Start with Malaysia's Best Employer

EcoWorld named KINCENTRIC Best Employers Malaysia 2019

Work With The Fastest Growing Property Developer in Malaysia

<p>Digital Support Executive is responsible for the daily operational support and maintenance of IT applications, ensuring they perform effectively to meet business needs. The role includes diagnosing and resolving technical issues, collaborating with end users to understand operational challenges, and supporting new system implementations, deployments, and training initiatives to drive operational efficiency. The Executive also contributes to project rollouts and change activities by supporting user testing, setup, training, and communications to promote adoption and efficiency.</p>
<p>&nbsp;&nbsp;</p>
<p><strong>Job Responsibilities</strong></p>
<p><strong>User Support &amp; Issue Investigation</strong></p>
<ul>
<li>Provide daily first-level support for IT applications, investigate data discrepancies and application errors promptly.</li>
<li>Communicate effectively with users and vendors to resolve issues in line with service level agreements (SLAs).</li>
</ul>
<p><strong>Database Administration &amp; Reporting</strong></p>
<ul>
<li>Perform data retrieval, report generation, and database monitoring to ensure smooth application operation.</li>
<li>Use SQL Reporting Services to fulfill users’ reporting needs and ensure database availability.</li>
</ul>
<p><strong>User Requirement Collection &amp; Documentation</strong></p>
<ul>
<li>Collect and document user requirements, functional specifications, and business requirements for new projects and application improvements.</li>
<li>Ensure that new applications and system enhancements are compatible with existing IT systems.</li>
</ul>
<p><strong>Application Testing &amp; Bug Fixing</strong>&nbsp;</p>
<ul>
<li>Able to conduct UAT and functional testing, identify bugs, and coordinate with internal developers or vendors to ensure timely resolution.</li>
</ul>
<p><strong>System Enhancements &amp; New Implementations</strong></p>
<ul>
<li>Assist in the deployment and support of application enhancements and propose modifications to improve functionality.</li>
<li>Support the implementation of new systems and collaborate with vendors/consultants to deliver optimal solutions.</li>
</ul>
<p><strong>Project Rollout &amp; Change Communication</strong></p>
<ul>
<li>Support user testing, issue tracking, access setup, and prepare simple guides while assisting with change announcements and basic user demos.</li>
</ul>
<p><strong>Training &amp; Documentation</strong></p>
<ul>
<li>Prepare user manuals and documentation for new applications and major system updates.</li>
<li>Provide ongoing training to new staff on existing applications and systems.</li>
</ul>
<p><strong>Task Execution &amp; Compliance</strong></p>
<ul>
<li>Ensure assigned tasks and responsibilities are completed on time, meet expected quality standards, and comply with established procedures and proposals</li>
</ul>

This job is a Digital Support Executive. You might like this job because you get to solve tech problems, help others use new systems, and improve software while working in a dynamic environment that values efficiency and teamwork!

Kerja ini adalah untuk menyokong operasi harian aplikasi IT dengan memastikan semuanya berjalan lancar. Anda mungkin berminat dengan kerja ini kerana ia melibatkan penyelesaian masalah teknikal, membantu pengguna, dan melaksanakan latihan untuk peningkatan kecekapan sistem.

Mini SQL (MSQL)

MySQL

Oracle SQL Developer

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Mandarin Chinese

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