Job Description

Key Responsibilities:

• Drive Business Workshops, Blueprint Sessions, develop BBPs/BBDs FS, test scenarios, conduct trainings, FUT and provide defect management support.
• Design core / customized business process solutions as per best business practices for ISU
• Communicate complex requirements to and from Technical and Non-technical stakeholders.
• Own the delivery process end-to-end from origin to implementation & support.

Role Description:

• Experience in SAP ISU FICA modules with implementation experience is required for this role.
• Analyst: 1 to 5 years of experience
• Consultant: 5 to 10 years of experience
• Manager: 10 to 15 years of experience
• Should understand different business process in of Utility Industry (Regulated and Deregulated)
• Should possess SAP knowledge for preparation of business blueprints, business process plan (BPP), functional documents, and test cases etc.
• Understands configuration dependencies and inter-relationships between other modules of SAP such as Device Management, CS/CRM, Billing and design.
• Defines test scenarios to cover full scope of the business as well as creating master data and carry out the unit, cycle and integration tests.
• Experience in FICA processes such as:
  • Credit and Collections, Incoming payments, Returns Process, Outgoing Payments, write off, Collection Agencies, Security Deposit, Payment Plans (installment plans, promise to pay and budget billing plan), Escheatment Process, Clearing Rules
  • 3rd party integrations, archiving, batch jobs
• Domain experience in electricity, gas or water utilities industries will be added advantage.
• Candidate should have good communication skills (business communication skills). Strong communication skills, demonstrating skills in sharing and explaining complex concepts, creative and pro-active thinking, and situational adaptation of these skills

Job Requirements

Qualifications and Education Requirements:

• Full Time Graduation
• SAP Certification preferred