Job Description

About Accenture 
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

#LI-GM

SN196 WO#2 PRO

Job Title: WAM & OPI - L3 Support
Years of Experience: L2 3-5 years
Location: Kuala Lumpur
Domain: PRO

Job Summary:
We are seeking a Junior Application Maintenance/Production Support professional with 3-5 years of experience to support and maintain applications in the WAM & OPI sub-domain. The role involves working with Axway API Manager, API Gateway, and in-house Java Spring Boot Microservices solutions. The candidate will provide expertise in API Gateway/Management platforms or Java-based microservices, ensuring seamless operation and maintenance of critical systems.

Key Responsibilities:

1. Application Support:
Provide L3 support for applications in the WAM and OPI domains.
Diagnose and resolve issues in API Gateways or Java Spring Boot applications.

2. API Management:
Manage and support API Gateways (Axway or similar platforms like Apigee, Kong, or Layer 7).
Configure and optimize APIs for performance and reliability.

3. Microservices Maintenance:
Support, troubleshoot, and enhance Java Spring Boot microservices.

4. System Operations:
Work with Oracle Databases (12c/19c) and manage Linux-based environments (RHEL or SUSE).

5. Collaboration and Documentation:
Coordinate with teams to resolve issues and document processes for knowledge sharing.

Job Requirements

Required Skills:

• API Gateway Management: Experience with Axway API Manager, API Gateway, or equivalent platforms (Apigee, Kong, Layer 7).

• Java Microservices Development: Hands-on experience with Java Spring Boot microservices architecture.

• Unix/Linux Expertise: Strong command of Linux environments, including RHEL or SUSE Linux.

• Database Knowledge: Proficiency in Oracle Database 12c/19c, including querying and performance tuning.

Nice-to-Have Skills:

• Familiarity with Solaris operating systems.

• Experience in optimizing application performance for API Gateways or Java-based solutions.

Preferred Background:

• Candidates with API Gateway expertise will focus on WAM application support.

• Candidates with strong Java Spring Boot skills will work on OPI application support.

Work Environment:

• Platform/Product: Axway API Manager, API Gateway, and in-house Java Microservices Solutions.

• Server/Database: Oracle Database 12c/19c.

• Operating Systems: RHEL (mandatory), Solaris (nice to have).

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.