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This job is for a Senior Digital Executive at Acronym Digital, where you'll help big brands thrive online. You might like this job because it offers mentorship, a hybrid work model, and a friendly team that values growth and balance.
Job Description
About Us
We’re Acronym Digital, an independent digital agency (formerly known as Compass Interactive) with over 25 years of experience delivering big results for big brands.
We’ve worked with names like Nike, KFC, IKEA, YSL, Citi, Unilever, Astro, Chanel, Bonuslink, L'Oreal, and GSK; helping each brand connect with audiences through meaningful, effective digital ideas.
As part of our Servicing Team, you’ll work closely with experienced mentors across creative, tech, and strategy. In a smaller, collaborative environment like ours, you’ll have real ownership, faster growth, and a clear view of how your work makes an impact.
What You Can Look Forward To
- Hybrid work model: Three days in office, two days WFH.
- Supportive mentorship: Learn directly from senior team members across disciplines.
- Work-life balance: We value rest and reset, and we pay for overtime.
- Growth opportunities: Training and hands-on exposure to real campaigns from day one.
- Diverse, friendly culture: Our team brings together people from all walks of life who share one goal: doing great work together.
Job Requirements
As a Senior Digital Executive, you’ll support the Digital Manager while independently managing day-to-day client communication, digital operations, and campaign execution.
You’ll run smaller projects end-to-end, take leadership on key workflows, troubleshoot issues, and ensure deliverables are accurate, on time, and aligned with client objectives. You’ll also act as the bridge between creative, tech, QA, data, and external partners — keeping everything moving smoothly.
Responsibilities
- Manage day-to-day client communication and run smaller scopes independently.
- Coordinate with creative, tech, QA, data, and production teams to drive delivery.
- Prepare clear briefs and ensure deliverables are accurate before they go out.
- Handle digital ops (content updates, product/promo flows, UAT/QC checks).
- Support platform work (web/app/CRM/O2O) where needed.
- Troubleshoot issues proactively and propose clear solution options.
- Track timelines and keep projects moving smoothly.
- Analyse campaign/data performance and recommend improvements.
- Build healthy relationships with team mates, clients, vendors, and partner agencies.
- Guide junior executives (task clarity, QC checking, basic mentoring).
Requirements
- 2–3 years in digital marketing/operations/agency work.
- Strong English communication — written, spoken, and presenting.
- Comfortable with PowerPoint/Google Slides & Excel/Sheets.
- Organised, calm under pressure, and good at managing multiple moving parts.
- Able to think ahead, spot roadblocks, and solve problems independently.
- Bonus: experience with CMS, CRM, analytics, or UAT/testing workflows.
Join Us
If you’re curious, motivated, and ready to grow fast in a supportive environment — we’d love to hear from you.
Skills
Company Benefits
People-first Culture
Our first priority is always our people. We want to build long-term partnerships with our colleagues, clients and brands.
Upskilling Courses
Your growth is the team's growth. We encourage and provide support and funding for training courses.
Hybrid Working System
Our team functions on a mix of WFH and WFO. You’ll only need to brave traffic 3 times a week!
Annual & Spot Bonus
Based on your performance, as well as overall company performances and targets.
Team Activities & Celebrations
We like to play hard too! From board game nights, badminton, basketball; all the way to company trips and random makan sessions.
Over Time Claims
We're one of the few ad agencies that offer additional payment for the extra hours you put in.
Additional Info
Company Profile
