We offer a range of wellbeing tools and programmes to help you think well, feel well, plan well and live well.

Wellbeing support

With our diverse up-skilling, mentorship, job mobility and career experiences, we will help shape your career, your way.

Opportunities for career growth

It's our differences that make us better together. We empower you to be your best and make a difference in your own unique ways.

Diverse team culture

AIA Malaysia (Insurance)

Do you believe in helping shape a better, more sustainable future?
As the largest listed company on the Hong Kong Stock Exchange, we've been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.
Source: <a href="https://aia.wd3.myworkdayjobs.com/External?locationCountry=972dc4ba8d454bc0b893ff84b1529077" target="_self">AIA Careers Page</a>

Who We Are

At AIA, we've started an an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in.
If you work at AIA, you play an important part in this movement, which is why we are giving you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life.
Believe in better with AIA.
Source: <a href="https://aia.wd3.myworkdayjobs.com/External?locationCountry=972dc4ba8d454bc0b893ff84b1529077" target="_self">AIA Careers Page</a>

Our Values

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.Sound like you? Then read on.About the RoleResponsible in leading the major claims team in processing claims within set guidelines and ensuring the team receives adequate development to achieve set targets.AIA is currently seeking a Major Claims Assistant Manager experienced in assessing Critical Illnesses, Permanent Disabilities &amp; Death Claims to lead our in-house Claims Assessors.Key responsibilities of the role are as such:-Claims Processing<ul><li>Ensure team process major claims to meet department requirements and benchmarks for Turnaround Time, Quality and Productivity, in line with key performance index goals</li><li>Review and approve cases that exceeds subordinates’ authority within the required benchmarks</li><li>Keep track of the team's work queue to ensure work is distributed accordingly</li><li>Handle enquiries and complaints within the stipulated benchmarks</li></ul>Team Development<ul><li>Coach and train claims assessors at all levels and provide training to develop team proficiency</li><li>Ensure claims assessors are receiving adequate development based on individual needs</li><li>Work collectively with other leaders to improve knowledge gaps and cross-skilling of claims assessors</li></ul>Reporting<ul><li>Review Claims Payment listing to ensure all checking controls met</li><li>Prepare daily/weekly/monthly reports for Business Partner and Management</li><li>Provide data trend analysis or statistics when required</li></ul>Others<ul><li>Lead a role in identifying and implementing process/system improvements</li><li>Ensure Standard Operating Procedures and processes are updated from time to time</li><li>Review and update Error/Productivity Log for department monitoring</li><li>Other assignment(s) allocated as and when needed</li></ul>Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

This job is for a Major Claims Assistant Manager at AIA, leading a team in processing critical illness and death claims. You might like this job because it offers opportunities for career growth and working towards a healthier, sustainable future.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities,...

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AIA Malaysia (Insurance)