We offer a range of wellbeing tools and programmes to help you think well, feel well, plan well and live well.

Wellbeing support

With our diverse up-skilling, mentorship, job mobility and career experiences, we will help shape your career, your way.

Opportunities for career growth

It's our differences that make us better together. We empower you to be your best and make a difference in your own unique ways.

Diverse team culture

AIA Malaysia (Insurance)

Do you believe in helping shape a better, more sustainable future?
As the largest listed company on the Hong Kong Stock Exchange, we've been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.
Source: <a href="https://aia.wd3.myworkdayjobs.com/External?locationCountry=972dc4ba8d454bc0b893ff84b1529077" target="_self">AIA Careers Page</a>

Who We Are

At AIA, we've started an an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in.
If you work at AIA, you play an important part in this movement, which is why we are giving you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life.
Believe in better with AIA.
Source: <a href="https://aia.wd3.myworkdayjobs.com/External?locationCountry=972dc4ba8d454bc0b893ff84b1529077" target="_self">AIA Careers Page</a>

Our Values

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.If you believe in developing a better tomorrow, read on.&nbsp;About the RoleGovernance of Jobs, Job Scheduling, Continuous Improvement, Monitoring production dashboards, Deployment and PromotionsPosition Objective:Governance of Jobs<ul><li>Manages the change control process to production with strict adherence to all current controls in both Production and UAT batch processing cycles. &nbsp;</li><li>Monitor and ensure all jobs are run accordingly, timely and within the specified approved window.</li><li>Create and amend job sheets for DC Operators to execute</li><li>Ensure DC operators follow the sequence in the job sheets strictly</li></ul>Job Scheduling<ul><li>Analyzes all incoming jobs and tasks and fits into the schedule appropriately without affecting or jeopardizing existing jobs and the schedule</li><li>Ensure the timely processing of batch jobs and results are verified by relevant stakeholders</li><li>Provide feedback to relevant stakeholders on long running jobs</li><li>Coordinate efforts with relevant support teams to rectify failed or long running jobs</li></ul>Continuous Improvement<ul><li>Continuously find ways to improve and optimize methodologies, procedures, workflows, and processes in use today</li><li>Actively provide suggestions to relevant stakeholders on areas for improvement </li></ul>ONLINE Hours &amp; Availability<ul><li>Contribute to ONLINE’s availability during business hours by providing regular status updates on system health.</li><li>Support month-end and year-end hyper care by being extra vigilant on monitoring dashboards</li></ul>Monitoring - TECH Operations Centre Dashboards<ul><li>Monitor and report alerts proactively to the respective SME’s</li><li>Raise incidents as and when required</li><li>Follow-up on persisting alerts with respective support teams</li><li>Escalate as and when required to senior management when there is lack of urgency exhibited by the respective support team or SME.</li></ul>Deployment &amp; Promotions<ul><li>Ensure all request for deployments have been tested in UAT prior to deployment in production</li><li>Ensure all requests are approved via AIA Malaysia’s change approval process.</li><li>Execute deployments and promotions as per the requirements from the relevant stakeholders.</li><li>Identify areas to automate and work with the relevant teams to automate the deployment or promotion.</li></ul>Roles and Responsibilities:1) Ensure Operational efficiency. (40%)<ul><li>Daily review with Supervisor for batch updates and new implementation.</li><li>Careful preparation of daily job processing to prevent impact to batch processing.</li><li>Review daily jobsheets with Supervisor and DC Operators</li></ul><ul><li>Continuous monitoring and tracking of batch production cycle processing to ensure proper prioritization of jobs.</li><li>Recover batch operational problems promptly for quick escalation and rectification.</li><li>Monitor and ensure jobs submitted do not affect online hours.</li></ul>2) Site Reliability (30%) <ul><li>Monitors and help stabilize services in production</li><li>Sets and maintains an acceptable performance and availability threshold</li><li>Continuously analyses tasks and investigates ways to automate it.</li><li>Writes scripts that automates repetitive tasks</li><li>Automate tasks/jobs using Jenkins, Azure DevOps, Ansible Tower and Terraform.</li><li>Supports to introduce self-healing of jobs and services that fail or terminate abnormally.</li></ul>3) Internal systems. (20%)<ul><li>Coordinate application migration process through non-Production and Production environments according to policies and procedures.</li><li>Ensure complete and compliant request and documentation and approval processes are performed for all changes.</li></ul>4) Other responsibilities (10%)<ul><li>Performs other responsibilities and duties periodically assigned by immediate superiors in order to meet business requirements.</li><li>Supports the service management team with incident coordination and resolution efforts.</li></ul>Financial and Non-Financial Measures:<ul><li>Achievement of zero human errors.</li><li>Achieve SLA agreed upon.</li><li>Audit report</li></ul>Minimum Job Requirements:<ul><li>Degree in Information Technology/Computer Science, Business etc.</li><li>Good command of job control language (JCL).</li><li>Has knowledge and working experience using the latest technology tools STACK such as Jenkins, Azure DevOps, Ansible Tower, Terraform and familiarity with Azure Web Portal.</li><li>Able to use project and issue tracking tools such JIRA or Azure Board.</li><li>Demonstrate excellence in interpersonal communications and listening skills.</li><li>Proactive and a problem solver.</li><li>Ability to multitask and prioritize.</li><li>Strong background and work experience of at least 5+ years in Data Centre computer operations.</li><li>High comfort level working in a diverse environment.</li><li>Good decision-making skills</li><li>Able to coordinate tasks involving multiple parties</li><li>Posses and exhibits a solution-oriented mindset</li><li>Able to work shift</li></ul>Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

This job is for a Production Control Analyst at AIA, where you&#x27;ll ensure smooth job scheduling and monitor production dashboards. You might like this job because you’ll directly impact how people live healthier lives through technology!

Kerja ini adalah tentang mengawal dan mengurus proses pengeluaran dalam syarikat. Anda mungkin berminat dengan kerja ini kerana ia memerlukan kemahiran digital dan analitik untuk memastikan semua tugas berjalan lancar, membantu mencipta masa depan yang sihat untuk semua.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable chan...

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AIA Malaysia (Insurance)