AI-generated summary
beta
This job is an exciting role for a Strategic Program Manager who loves building strong customer ties to boost business in die-cut and rubber products. You might like this job because you’ll lead impactful projects and ensure happy clients while driving growth!
Job Description
Job description:
The Opportunity
Are you a dynamic leader who thrives on turning strong customer relationships into massive business growth? We are looking for an energetic Strategic Program Manager to champion our key accounts in the die-cut and rubber products sector. You won’t just manage projects; you will own the product lifecycle, drive P&L performance, and act as the strategic bridge between our global customers and internal production teams.
What You’ll Do
- Drive Revenue Growth: Proactively identify opportunities to expand business within existing strategic accounts and increase our revenue footprint.
- Lead with Impact: Organize, plan, and direct program schedules, budgets, and resource allotment to ensure every project is a success.
- Technical Partnership: Collaborate with customers on Design for Manufacturing (DFM), engineering changes, and sample readiness specifically for die-cut and rubber components.
- Be the Face of the Company: Serve as the primary communication channel and escalation point, ensuring world-class customer satisfaction and rapid conflict resolution.
- Master the Metrics: Track key performance indicators and drive immediate action items based on results to keep projects on the fast track.
- Optimize Operations: Manage the NPI (New Product Introduction) team, ensuring sufficient lead times for QRFs and seamless updates in the SyteLine system.
Job Requirements
- Education: Minimum Bachelor’s Degree in Engineering or a related technical field of study.
- Experience: At least 5 years of proven success in project, program, or customer account management.
- Language: Native or professional fluency in Mandarin (written and spoken) is essential to support our Mandarin-speaking customer base.
- Industry Edge: Past experience with die-cut or rubber products is a major advantage and will put you at the front of the line.
- Soft Skills: Strong leadership, excellent communication, and the ability to negotiate complex contracts with ease.
Skills
Revenue Growth
Customer Relationship Management
Mechanical Engineering
Company Benefits
Comprehensive Health Insurance
Covers a wide range of medical, dental, and vision expenses to keep you and your family healthy.
Paid Time Off
Enjoy vacation days, personal leave, and holidays to relax and recharge without losing income.
Retirement Savings Plan
Helps you plan for your future with employer-matched contributions to your retirement fund.
Professional Development Opportunities
Access to training programs, workshops, and seminars to enhance your skills and career growth.
Employee Recognition Programs
Acknowledges and rewards outstanding performance and contributions to the company.
Additional Info
Company Profile
Armstrong Electronics Sdn Bhd
With headquarters in Singapore, Armstrong operates 18 locations in major production hubs across 7 countries in Asia to stay close to our customers and manage geographic risks on their behalf. By being near our customers, we ensure the delivery of consistent, effective, and efficient service.
Having more than 50 years of experience in design innovation, process refinement and cost effective solutions, the strong...
Upload Resume