B2B Commerce (M) Sdn Bhd

&nbsp;Join us as an IT Business Analyst and play a pivotal role in shaping how technology drives our business forward across our growing footprint in six countries — Malaysia, Thailand, Vietnam, Cambodia, Indonesia and China. In this hands-on role, you’ll work side by side with stakeholders and cross-functional teams to uncover needs, design smarter processes, and deliver solutions that make a real impact. You’ll be at the heart of turning ideas into reality — from gathering requirements and testing new systems to optimizing workflows and championing improvements that add real value for our customers.
<ul>
<li>Requirements Gathering: Collaborate with internal &amp; external stakeholders, to elicit, analyze, and document business requirements for new systems, features, or enhancements. Conduct stakeholder meeting, and requirements elicitation sessions to capture client needs effectively.</li>
<li>Quality Assurance &amp; User Acceptance Testing (UAT): Develop test plans, test cases, and test scenarios to validate software solutions against business requirements. Coordinate UAT activities with end-users, ensuring that systems meet functional and usability expectations before deployment.</li>
<li>Collaboration and Communication: Foster collaborative relationships with cross-functional teams, including clients, internal stakeholders, IT professionals, and vendors. Communicate effectively with stakeholders at all levels.</li>
<li>Process Analysis and Optimization: Analyze business workflows, procedures, and systems to identify inefficiencies, and opportunities for improvement. Recommend and implement process enhancements to tackle the business needs.</li>
</ul>
Key Attributes:
<ul>
<li>Able to communicate well with both customers and internal team</li>
<li>Objective oriented and have sense of ownership for each project</li>
<li>Treat this as your own business and contribute ideas and improvements that bring values to the customers</li>
</ul>

This job is an IT Business Analyst, where you&#x27;ll help improve how technology supports our business across six countries. You might like this job because it involves working closely with teams to create solutions, make processes better, and drive real change!

Quality Assurance

Interpersonal Communications

Business Requirements

Technical Requirements

Functional Requirement

User Acceptance Testing (UAT)

Cantonese Chinese

Mandarin Chinese

_Join us as an IT Business Analyst and play a pivotal role in shaping how technology drives our business forward across our growing footprint in six countries — Malaysia, Thailand, Vietnam, Cambodia, Indonesia and China. In this hands-on role, you’ll work side by side with stakeholders and cross-functional teams to uncover needs, design smarter processes, and deliver solutions that make a real impact. You’ll be at the heart of turning ideas into reality — from gathering requirements and testi...