Summary

Responsible to establish and maintain overall reliability strategy; to define the overarching Reliability Vision, Goals, and Framework for the organization, aligning reliability objectives with overall business
objectives and outcomes. (#LZ1)

Detailed Description

Strategy and Leadership
• Executive Reporting: Monitor and communicate the state of in field reliability, key risks, and the status of new product reliability to executive leadership and cross-functional partners. Drive
focused improvements to ensure field reliability stays within company targets and KPIs.
• Reliability Resources and Budget Management: Define budget goals and manage resource growth/expansion for the Reliability Engineering function, including tools, testing equipment &
laboratories, and personnel.

Technical
• Design for Reliability (DfR): Integrate reliability and maintainability principles into the product lifecycle from the initial design phase. Champion proactive methodologies such as prediction
models and lessons learned into Failure Modes and Effects Analysis (FMEA) hand in hand with the hardware and software design teams.
• New Product Qualification: Plan, execute and report required destructive and non-destructive verification during product development, such as cross sectioning, shadow moiré, solderability, X-
ray etc. Drive improvements and mitigations where needed.
• Reliability Testing & Validation: Proactively influence and oversee the development and  execution of rigorous test plans, including Accelerated Life Testing (ALT), environmental testing, and qualification testing to predict and validate product warranty and lifespan. Drive mitigations and improvements needed based on the results from various functions such as design, manufacturing and suppliers.
• Failure Analysis and Prevention: Lead and manage the Root Cause Analysis (RCA) program for critical and chronic failures, ensuring long-term corrective actions are implemented and
validated to prevent recurrence.
• Ongoing Reliability Assurance: Maintain and influence ongoing reliability tests based on customer requirements and design criticalities. Inform and influence required ORTs based on
experience and field performance of predecessors.
• Proactive Risk Assessment: Run risk assessments as required with failures simulated or seen during development/ in field.
Team Development & Culture
• Team Leadership and Mentorship: Recruit, hire, mentor, and manage a team of Reliability Engineers and/or Site Reliability/ Failure Analysis Engineers. Provide technical guidance and training on advanced reliability principles and tools.
• Cross-Functional Alignment: Collaborate closely with Engineering (Design, Test, Manufacturing), Operations, Product Management, and Quality Assurance teams to instill a shared culture of reliability and ensure seamless product release.
• Process Improvement: Drive continuous improvement across engineering and operations processes by leveraging insights from failure data, post-mortems, and customer feedback.

Knowledge/Skills/Competencies

• Strong Analytical and Statistical Skills: Ability to analyze complex data sets to predict failure and measure improvement.
  ▪ Technical Knowledge: Deep understanding of system architectures, failure modes of hardware/software, and testing protocols. Proficiency in reliability analysis tools (ReliaSoft ,Weibull++, ALTA Pro, BlockSim) or a similar software.
  • Leadership and Mentoring: Proven experience managing and developing high-performing engineering teams.
  • Communication: Excellent ability to distill complex technical information into clear, actionable insights for technical teams, executive leadership, and business stakeholders.

Physical Demands

• The job works in generally good conditions with occasional exposure (10% - 33%) to noise, odours, dust, drafts, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
• Duties of this role may include sustained visual concentration on small areas, such as monitors/screens, sustained visual concentration on numbers/legal documents.
• Occasional overnight travel is required.

Typical Experience

• • Bachelor's or Master's degree in Engineering (Mechanical, Electrical, Aerospace, Systems, or  Software/Computer Science).
  • Minimum of 10+ years of industry experience in Reliability Engineering, Design Engineering, or  Test Engineering, with 5+ years in a leadership/management role.
  • Expertise in proactive and reactive reliability methodologies (e.g., FMEA, MTBF/MTTF, RCA, Weibull Analysis).

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.