Medical insurance coverage is provided for all employees.

Health and Assurance

No dress code or uniforms. Be comfortable, be yourself!

Celebrate Individuality

Opportunities to progress your career within the organisation. More than 90% of Support and Management staff started in one of our stores.

Growth

Staff discounts, bonus schemes and other performance based rewards.

Incentives

We ensure you are coached, mentored and equipped with all the skills you need for your work.

Training

Equal opportunity employer, non-corporate working environment and an emphasis on diversity, inclusivity & zero tolerance for abuse and discrimination.

Culture

CeX Malaysia

CeX (Complete Entertainment Exchange) is a global retailer that buys, sells, and exchanges technology and entertainment products. Established in 1992 in London, we have over 30 years of experience and grown our operations to over 600 stores across four continents.
We promote sustainable shopping, and offer an industry leading 5-year warranty for peace of mind. Pricing for buyers and sellers alike is transparent at my.webuy.com.
We are excited to announce our plans to expand our retail presence throughout Malaysia over the next 10 years. We look forward to bringing our brand to new communities and building long-lasting relationships with our customers.&nbsp;
Mission
<ul>
<li>CeX was established with the aim of enabling people to acquire the latest technology by exchanging their old PCs, games, devices, and consumer electronics.&nbsp;</li>
<li>Our mission is to offer the broadest selection of entertainment and electronic products at the most affordable prices. From classic video games to the latest MacBooks, CeX is the ultimate destination for all your technology and entertainment needs.</li>
</ul>
Core Values
<ul>
<li>Provide knowledgeable, unbiased and excellent customer service.</li>
<li>Provide a convenient, fast, friendly and fair service for both buyers and sellers with competitive fixed prices published online for all to see.</li>
</ul>

About CeX

<ul><li>Dynamic Industry: The technology and entertainment industry is constantly evolving, and at CeX you'll have the opportunity to be at the forefront of this change. You'll get to work with the latest products and technology, and be part of a team that is making a difference in this exciting field.</li><li>Growth Opportunities: We value the development and growth of our employees, and we offer opportunities for training and advancement. Whether you're just starting your career or looking to take the next step, CeX is the perfect place to grow and succeed.</li><li>Inclusive Culture: We have a fun, energetic, and inclusive culture that celebrates diversity and creativity. Our employees are passionate about what they do, and we encourage them to bring their unique ideas and perspectives to the table.</li><li>Excellent Benefits: We offer a comprehensive benefits package, including staff discounts, insurance coverage, and a flexible work schedule. We also offer a fun and dynamic work environment, with a focus on work-life balance.</li><li>Global Reach: As a growing retailer with over 600 stores worldwide, you'll have the opportunity to be part of a global organisation and work with teams from different countries and cultures. To date, we’ve opened stores in the UK, Spain, India, Poland, Italy, Ireland, Mexico, The Netherlands, Australia, Portugal, and now, Malaysia!</li></ul><div>Join our team and be part of a global company that is making a difference. We are always looking for talented and motivated individuals who share our passion for technology, entertainment, and customer service. Come join us and be part of our story!</div>

Why You Should Join Us

Start Date: 1st August 2023
Basic Salary: RM1900-2500 excluding OT and bonuses
Able to work retail hours (including weekends and public holidays)
---
The Retail Assistant is responsible for processing buy and sell transactions, providing excellent customer service and ensuring that the store is clean and its stock well-maintained. They will ideally possess knowledge and experience in the field of electronics ranging from consumer devices to gaming peripherals and be able to properly evaluate the condition of second-hand electronics that are presented to them. 
At our company, we value our staff and are committed to their growth and development. We offer various career growth opportunities and training programs to help our employees reach their full potential. Join us and take the first step forward with CeX Malaysia!
Responsibilities:
<ul>
<li>Greet and provide customers with our services and assistance.</li>
<li>Address customer service issues such as concerns, queries, or complaints with confidence.</li>
<li>Process sales and purchase transactions on the POS (Point of Sale).</li>
<li>Examine, evaluate and test all stock bought in as per purchase SOPs.</li>
<li>Ensure store and its inventory are always neat, clean and organised.</li>
<li>Ensure that all products are properly displayed and priced.</li>
<li>Take stock and reorganise merchandise as needed.</li>
<li>Provide product knowledge to customers.</li>
<li>Adhere to and follow all store policies, systems and procedures.</li>
</ul>
Benefits:
<ul>
<li>Employee discount at all CeX stores globally</li>
<li>Store performance and KPI based bonuses</li>
<li>Overtime (OT) </li>
<li>Medical insurance coverage</li>
<li>Birthday leave</li>
<li>Season parking</li>
</ul>

This job is a Retail Assistant position at MyTown Shopping Centre. You might like this job because it involves processing transactions, exceptional customer service, and evaluating second-hand electronics. CeX Malaysia offers career growth opportunities, training programs, and employee benefits such as bonuses, overtime pay, medical insurance and more!

Join our global company and make a difference! We're seeking passionate individuals who love tech, entertainment, and customer service. Be a part of CeX!

Customer Service

Retail Sales

Inventory Management

Punctuality

Time Management

Empathy

Product Knowledge

Teamwork

Friendliness

Start Date: 1st August 2023
Basic Salary: RM1900-2500 excluding OT and bonuses
Able to work retail hours (including weekends and public holidays)
---
The Retail Assistant is responsible for processing buy and sell transactions, providing excellent customer service and ensuring that the store is clean and its stock well-maintained. They will ideally possess knowledge and experience in the field of electronics ranging from consumer devices to gaming peripherals and be able to properly evaluate ...

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