Competitive pay, tuition reimbursement, discounted Cisco stock (10% salary), and performance-based bonuses—rewarding innovation, growth, and results!

Financial Wellness

Health centers, comprehensive benefits, second medical opinions, and parental support—we prioritize your health, family, and peace of mind!

Mind, body, and soul.

Celebrating YOU is important, and we're here for the party. Treat yourself by taking the day just for you.

Take your birthday off, on us!

Giving back is in our DNA! Employees get ten paid days each year to volunteer for causes that matter most to you.

Paid time to volunteer

Get ready to develop yourself and your career! This community makes it easy for you to connect with great teams and find opportunities to grow.

Talent Marketplace

Cisco Msc Division Cisco Systems (M) Sdn. Bhd.

<p>Cisco is the worldwide technology leader that securely connects everything to make anything possible. Our purpose is to power an inclusive future for all by helping our customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals. &nbsp;</p>
<p></p>
<p>Cisco offers an industry-leading portfolio of technology innovations. With networking, security, collaboration, cloud management, and more, we help to securely connect industries and communities.&nbsp;</p>
<p>&nbsp;</p>
<p>Cisco didn’t just build the Internet. We keep building it. And while our technology helps to connect the unconnected and inspires the world — that’s not where our edge comes from.</p>
<p>It comes from our people.</p>
<p>We don’t just dream it, we do it every day at Cisco. And we’re doing it faster than ever before, in ways no one else can.</p>
<p></p>
<p>Source: <a href="https://www.cisco.com/c/en/us/about.html" target="_self">Cisco Website</a></p>

Who We Are

<p><strong>Sustainability</strong></p>
<ul>
<li><strong>Building a sustainable future</strong></li>
</ul>
<p>We are decarbonizing our operations and engaging with our suppliers, customers, and communities to reduce environmental impacts.</p>
<p></p>
<p><strong>Social impact</strong></p>
<ul>
<li><strong>Driving positive change in global communities</strong></li>
</ul>
<p>We invest in tech-based solutions to positively impact the planet and the vulnerable, underserved communities around the world.</p>
<p></p>
<p><strong>Digital access</strong></p>
<p><strong>Unlocking the power of digitalization</strong></p>
<p>We harness the power of connectivity to build an inclusive digital economy, drive access to education and skills, and create resilient communities.</p>
<p></p>
<p><strong>Philanthropy</strong></p>
<ul>
<li><strong>Supporting new solutions to global problems</strong></li>
</ul>
<p>We enable organizations around the world with cash grants, technology, and shared expertise to accelerate and increase their impact.</p>
<p></p>
<p><strong>Inclusion</strong></p>
<p><strong>Cultivating an environment in which we all thrive</strong></p>
<p>We recognize and celebrate the full spectrum of diversity, and address inequities within and beyond our company.</p>
<p></p>
<p><strong>Supply chain</strong></p>
<p><strong>Leading by example</strong></p>
<p>We source materials responsibly and sustainably, and drive improvement in our manufacturing operations.</p>
<p></p>
<p><strong>Security and privacy</strong></p>
<p><strong>Creating a secure future for all</strong></p>
<p>We protect data, systems, networks, and uphold and respect the human rights of all.</p>
<p></p>
<p><strong>Public policy</strong></p>
<p><strong>Advocating and enabling our purpose</strong></p>
<p>We defend and advance local, national, and global policies that enable our business and our ability to power an inclusive future.</p>
<p>&nbsp;</p>
<p>&nbsp;Source: <a href="https://www.cisco.com/site/us/en/about/purpose/index.html" target="_self">Cisco Website</a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>

Our Values

<p><div class="box desktop_hide"> <div class="box_content"> <div class="button-bar button-bar_reverse button-bar_fixed-buttons"> <a href="https://jobs.cisco.com/jobs/Login?projectId=1437085" class="button_default">Apply</a> </div> </div> </div> <div class="box"> <div class="box_content"> <div class="fields-data_wrapper"> <ul class="fields-data_list fields-data_list_2-cols cleanList"> <li class="fields-data_item"> <div class="fields-data_label">Location:</div> <div class="fields-data_value" itemprop="jobLocation" itemscope="" temtype="http://schema.org/Place">Kuala Lumpur, Malaysia</div> </li> <li class="fields-data_item"> <div class="fields-data_label">Area of Interest</div> <div class="fields-data_value">Supply Chain</div> </li> <li class="fields-data_item"> <div class="fields-data_label">Job Type</div> <div class="fields-data_value">Professional</div> </li> <li class="fields-data_item"> <div class="fields-data_label">Technology Interest</div> <div class="fields-data_value">*None</div> </li> <li class="fields-data_item"> <div class="fields-data_label">Job Id</div> <div class="fields-data_value">1437085</div> </li> </ul> </div> </div> </div> <div class="box"> <div class="box_content"> <div itemprop="description" class="job_description"><p style="line-height: normal; font-family: Aptos, sans-serif; font-size: medium; margin: 0cm 0cm 8pt;"><strong><span style="font-family: &quot;Times New Roman&quot;, serif;">The Operations Analyst is part of Cisco’s Commerce &amp; Lifecycle Operations (CLO) organization.</span></strong><span style="font-family: &quot;Times New Roman&quot;, serif;">&nbsp;CLO provides operational&nbsp;<strong>support</strong>&nbsp;and advisory services to customers, partners, and sales across commerce processes for Cisco’s products, services, and software business.</span></p><p style="line-height: normal; font-family: Aptos, sans-serif; font-size: medium; margin: 0cm 0cm 8pt;"><span style="font-family: &quot;Times New Roman&quot;, serif;">The Operations Analyst works directly with sales and other cross-functional stakeholders to provide&nbsp;<strong>best-in-class</strong>operations management and advisory services.</span></p><p style="line-height: normal; font-family: Aptos, sans-serif; font-size: medium; margin: 0cm;"><span style="font-family: &quot;Times New Roman&quot;, serif;"></span></p><p style="line-height: normal; font-family: Aptos, sans-serif; font-size: medium; margin: 0cm 0cm 8pt;"><strong><span style="font-family: &quot;Times New Roman&quot;, serif;">THESE SERVICES INCLUDE:</span></strong><span style="font-family: &quot;Times New Roman&quot;, serif;"></span></p><p style="line-height: normal; font-family: Aptos, sans-serif; font-size: medium; margin: 0cm 0cm 8pt;"><strong><span style="font-family: &quot;Times New Roman&quot;, serif;">Commit management:</span></strong><span style="font-family: &quot;Times New Roman&quot;, serif;"></span></p><ul style="margin-bottom: 0cm;"><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Attend forecast calls and understand key priorities for the week, month, quarter</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Accountable for commit operationalization on a weekly basis, with cross-functional team engagements (sales, channel, engineering, finance, IT, customer service) and update stakeholders on the progress/actions required</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Prepare sneak peek for respective Theatre | Domain in critical period-ends</span></li></ul><p style="line-height: normal; font-family: Aptos, sans-serif; font-size: medium; margin: 0cm 0cm 8pt;"><strong><span style="font-family: &quot;Times New Roman&quot;, serif;">Business Partnership:</span></strong><span style="font-family: &quot;Times New Roman&quot;, serif;"></span></p><ul style="margin-bottom: 0cm;"><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Field/customer operations advisory, enablement and change management, on tools, policies and processes</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Supply chain consultation and constraint management</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Consultation and operational design for complex hardware deals and deal assurance</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Quality of bookings and backlog management analysis and resolution</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Stakeholder operational business reviews</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Advisor to sales teams on Cisco’s crediting and compensation policies and processes, including system-driven crediting rules, bookings policies and recognition of different offer types, and periodic compensation and incentive program changes</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Escalation management accountability &amp; ownership including at the executive level</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Field problem identification</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Proactively solve seller problems, listen to their feedback and&nbsp;<strong>close the loop</strong></span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Drive process and system automation and simplification by raising the change request, work with cross-functional teams (e.g., IT, process manager) until change is implemented</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Drive awareness and adoption of solutions and enhancements</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Ensure continued self-learning, especially on new business consumption models, software, and acquisitions</span></li></ul><div align="center" style="line-height: normal; font-family: Aptos, sans-serif; font-size: medium; text-align: center; margin: 0cm;"><span style="font-family: &quot;Times New Roman&quot;, serif;"></span></div><p style="line-height: normal; font-family: Aptos, sans-serif; font-size: medium; margin: 0cm 0cm 8pt;"><strong><span style="font-family: &quot;Times New Roman&quot;, serif;"><br></span></strong></p><p style="line-height: normal; font-family: Aptos, sans-serif; font-size: medium; margin: 0cm 0cm 8pt;"><strong><span style="font-family: &quot;Times New Roman&quot;, serif;">MUST-HAVE QUALIFICATIONS:</span></strong><span style="font-family: &quot;Times New Roman&quot;, serif;"></span></p><ul style="margin-bottom: 0cm;"><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Bachelor’s degree + 7+ years of relevant experience</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Strong understanding of sales and operational processes</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Experience working across multiple teams, ideally in global or transformation projects</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Good at identifying problems and following through until they’re fixed</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Excellent communication skills, including proficiency in English and Thai (nice-to-have)</span></li></ul><div align="center" style="line-height: normal; font-family: Aptos, sans-serif; font-size: medium; text-align: center; margin: 0cm;"><span style="font-family: &quot;Times New Roman&quot;, serif;"></span></div><p style="line-height: normal; font-family: Aptos, sans-serif; font-size: medium; margin: 0cm 0cm 8pt;"><strong><span style="font-family: &quot;Times New Roman&quot;, serif;"><br></span></strong></p><p style="line-height: normal; font-family: Aptos, sans-serif; font-size: medium; margin: 0cm 0cm 8pt;"><strong><span style="font-family: &quot;Times New Roman&quot;, serif;">NICE-TO-HAVE SKILLS:</span></strong><span style="font-family: &quot;Times New Roman&quot;, serif;"></span></p><ul style="margin-bottom: 0cm;"><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Strong Excel and PowerPoint skills</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Cisco system or product experience</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Project management or Six Sigma certification</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Experience in software sales or enterprise deals</span></li><li style="line-height: normal;"><span style="font-family: &quot;Times New Roman&quot;, serif;">Comfortable working in a fast-changing environment</span></li></ul><p style="line-height: 18.4px; font-family: Aptos, sans-serif; font-size: medium; margin: 0cm 0cm 8pt;"></p><p style="font-family: &quot;Times New Roman&quot;, serif; font-size: medium; margin-left: 0cm; margin-right: 0cm;"><strong>Why You’ll Love Cisco</strong></p><p style="font-family: &quot;Times New Roman&quot;, serif; font-size: medium; margin-left: 0cm; margin-right: 0cm;">WE ARE CISCO</p><p style="font-family: &quot;Times New Roman&quot;, serif; font-size: medium; margin-left: 0cm; margin-right: 0cm;">#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.</p><p style="font-family: &quot;Times New Roman&quot;, serif; font-size: medium; margin-left: 0cm; margin-right: 0cm;">We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!</p><p style="font-family: &quot;Times New Roman&quot;, serif; font-size: medium; margin-left: 0cm; margin-right: 0cm;">But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)</p><p style="font-family: &quot;Times New Roman&quot;, serif; font-size: medium; margin-left: 0cm; margin-right: 0cm;">Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward<strong>.</strong></p></div> <div class="job_description vaccination_statement"> <strong>Message to applicants applying to work in the U.S. and/or Canada:</strong> <br> <p>When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.</p> <p>U.S. employees have <a href="https://www.cisco.com/c/en/us/about/careers/we-are-cisco/benefits-and-perks.html" target="_blank" class="link_benefits">access</a>&nbsp;to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. </p> <p>Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of&nbsp;vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off&nbsp;policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. &nbsp;Up to 80 hours of&nbsp;unused sick time&nbsp;will be carried forward&nbsp;from one calendar year&nbsp;to the next&nbsp;such that the maximum number of sick time hours an employee may have available is&nbsp;160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.</p> <p>Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:</p> <p>.75% of incentive target for each 1% of revenue attainment up to 50% of quota;</p> <p>1.5% of incentive target for each 1% of attainment between 50% and 75%;</p> <p>1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.</p> <p>For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.</p> </div> </div> </div> <div class="box tablet_hide"> <div class="box_header"> <h4 class="title_section-2">Share</h4> </div> <div class="box_content"> <span class="tpt_socialShareContainer"> <span class="_DISABLED_tpt_socialShareBar"> <a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fjobs.cisco.com%2Fjobs%2FProjectDetail%2FOperations-Analyst-Thai-Speaking%2F1437085&amp;display=popup" class="icon32 iconFacebook32 tpt_socialShareIcon tpt_socialSharePopupTrigger" rel="nofollow" target="_blank" title="Share Operations Analyst ( Thai Speaking) with Facebook"> <img src="https://jobs.cisco.com/portal/4/images/social-share--facebook.svg" alt="Share Operations Analyst ( Thai Speaking) with Facebook" aria-hidden="true"> </a> <a href="http://twitter.com/intent/tweet?url=https%3A%2F%2Fjobs.cisco.com%2Fjobs%2FProjectDetail%2FOperations-Analyst-Thai-Speaking%2F1437085&amp;text=Operations+Analyst+%28+Thai+Speaking%29" class="icon32 iconTwitter32 tpt_socialShareIcon tpt_socialSharePopupTrigger" rel="nofollow" target="_blank" title="Share Operations Analyst ( Thai Speaking) with Twitter"> <img src="https://jobs.cisco.com/portal/4/images/social-share--twitter.svg" alt="Share Operations Analyst ( Thai Speaking) with Twitter" aria-hidden="true"> </a> <a href="mailto:?body=https://jobs.cisco.com/jobs/ProjectDetail/Operations-Analyst-Thai-Speaking/1437085" class="icon32 iconEmail32 tpt_socialShareIcon" title="Share Operations Analyst ( Thai Speaking) with a friend via e-mail"> <img src="https://jobs.cisco.com/portal/4/images/social-share--email.svg" alt="Share Operations Analyst ( Thai Speaking) with a friend via e-mail" aria-hidden="true"> </a> <a href="https://jobs.cisco.com/_linkedinApiv2?portalUrl=https%3A%2F%2Fjobs.cisco.com%2F&amp;action=INIT_SHARE&amp;shareUrl=https%3A%2F%2Fjobs.cisco.com%2Fjobs%2FProjectDetail%2FOperations-Analyst-Thai-Speaking%2F1437085" tabindex="-1" class="icon32 iconLinkedin tpt_socialSharePopupTrigger" rel="nofollow" target="_blank"> </a> </span> </span> </div> </div> <div class="box tablet_hide"> <div class="box_content"> <div class="button-bar"> <a href="https://jobs.cisco.com/jobs/Login?projectId=1437085" class="button_default">Apply</a> </div> </div> </div></p>

This job is for an Operations Analyst at Cisco in Kuala Lumpur, Malaysia. You might like this job because it involves working with various teams to streamline operations and solve challenges, making a real impact in sales and customer success!

   Apply         Location: Kuala Lumpur, Malaysia   Area of Interest Supply Chain   Job Type Professional   Technology Interest *None   Job Id 1437085        The Operations Analyst is part of Cisco’s Commerce and Lifecycle Operations (CLO) organization. CLO provides operational support and advisory services to customers, partners, and sales across commerce processes for Cisco’s products, services, and software business.The Operations Analyst works directly with sales and other cross-functiona...

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Company Profile

Cisco Msc Division Cisco Systems (M) Sdn. Bhd.