Enjoy vacation days, personal leave, and holidays to relax and recharge without losing income.

Paid Time Off

Secure your future with employer-matched contributions to your retirement fund.

Retirement Savings Plan

Access to training programs, workshops, and courses to enhance your skills and advance your career.

Professional Development Opportunities 

Options for remote work, flexible hours, or compressed workweeks to support work-life balance.

Flexible Work Arrangements

Commerce Access Sdn. Bhd. (Casb)

At Commerce Access, we’re dedicated to elevating our clients to success by building strong brands and maintaining a competitive edge. Our passionate team, backed by experienced professionals, efficient processes, and cutting-edge technology, drives growth across diverse industries and fosters enduring client-customer relationships. As a premier Business Process Outsourcing (BPO) provider based in Petaling Jaya, Malaysia, we pride ourselves on delivering impactful business growth through bespoke services. Our team consistently provides exceptional service quality, addressing our clients' needs with innovative and tailored solutions. Upholding our values of love, respect, readiness, growth, empathy, and teamwork, we continually seek opportunities for positive impact, corporate social responsibility, and meaningful collaboration.

Source: <a href="https://casb.com.my/" target="_self"><ins>https://casb.com.my/</ins></a>

About Us

Upholding our values of love, respect, readiness, growth, empathy, and teamwork, we continually seek opportunities for positive impact, corporate social responsibility, and meaningful collaboration.

Source: <a href="https://casb.com.my/" target="_self"><ins>https://casb.com.my/</ins></a>

Our Culture

Job Description Contact and communicate effectively with customers to discuss delinquent accounts and payment options. Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures. Maintain professionalism and relationships with customers. Manage to achieve daily/weekly. monthly productivity standards (i.e call attempts, amount collected). Maintain accurate records of all interactions and collection activities. Comply with all relevant banking regulations and ethical collection practices. Able to take on additional tasks when assigned by management. Ensure adherence & compliance to all internal policies/guidelines and external regulators requirements. Follow the instructions related to the purpose of generating Collection results. Qualification At least a Diploma, Advanced/Higher/Graduate Diploma, any field. Or SPM qualification and 3 years of relevant experience in a customer contact centre. Requirement Min 1-year experience in a similar environment is preferred. Interpersonal Skills and Customer Service skills. Strong problem-solving skills and attention to detail. Possesses strong interpersonal skills and can thrive in a dynamic work environment. Have good composure and showcase excellent problem-solving solving skills. Able to speak and write in English / Bahasa Malaysia fluently. Others will be an added advantage. Contact Information noryati@casb.com.my Note: Only shortlisted candidates will be contacted.

This job is about helping customers with their overdue accounts over the phone. You might like this job because you’ll use your people skills to solve problems and help others while earning rewards for hitting your targets!

Job Description Contact and communicate effectively with customers to discuss delinquent accounts and payment options. Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures. Maintain professionalism and relationships with customers. Manage to achieve daily/weekly. monthly productivity standards (i.e call attempts, amount collected). Maintain accurate records of all interactions and collection activities. Comply with all relevant banking r...

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Company Profile

Commerce Access Sdn. Bhd. (Casb)