DRSC Client to Cash, Front Office Analyst (GFS)

Deloitte Regional Services Center Sdn. Bhd.

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This job is all about helping manage billing and client support tasks. You might like this job because you'll use tech tools like Service Now, collaborate with clients, and dive into data analysis to ensure everything runs smoothly.

Undisclosed

Kuala Lumpur, MY, Kuala Lumpur

Full-Time

Job Description

Leverage Service Now to process billing requests.

Conduct various client engagement support activities including credit memos, mass time transfer, discount rate adjustment, LTD adjustments, etc.

Work with client AP departments to facilitate invoice collections, escalating disputes and issues to the member firms Finance or engagement staff as required.

Perform routine data quality audits across all data elements to ensure accuracy of information and adherence to data quality standards.

Perform ad hoc analysis and reporting as required.

Work on special projects to improve service delivery quality and/or operational effectiveness.

Job Requirements

Company Benefits

Comprehensive Insurance Coverage

Employees are provided with labor and health insurance, along with group insurance plans, ensuring robust health and financial protection.

Professional Development Support

The firm offers incentives for obtaining professional certifications, subsidies for association membership fees

Flexible Working Arrangements

Recognizing diverse needs, Deloitte provides flexible working hours and leave systems, including anticipated and deferred annual leave.

Employee Well-being Programs

Initiatives such as physical health checks, Employee Assistance Programs, and subsidies for group activities and sports clubs.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Corporate Finance / Investment

Financial Services & Banking

HR Operations (Payroll, Admin, Office Management)

Company Profile

Deloitte Regional Services Center Sdn. Bhd.

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax & legal, and related services. With more than 175 years of hard work and commitment to making a real difference, our organisation has grown in scale and diversity—approximately 415,000 people in 150 countries and territories, providing these services—yet our shared culture remains the same. Our...