Your task achievement will be rewarded with Incentives, Comissions, and Performance Bonus!

Monetary Rewards

In our fast pace working enviroment, we acknowledge your hard work and support by providing career path for your future.

Career progressions

Feeling under the weather? We provide Annual Leave, Medical Leave for your well-being.

Well Being

Teamwork is a core culture at our company. We support and thank each other and win together as a team! 

Teamwork Makes Things Work

We provide laptops for all our employees for flexibility and mobility

Laptop Provided

Douxy

Welcome to Douxy Enterprise, where sweetness meets excellence. "Doux" means "sweet" in French, and that essence of sweetness is what we aim to bring into your life. At Douxy, we firmly believe that pleasure should be celebrated with a dash of joy and a sprinkle of playfulness. We understand that your desires warrant a unique kind of magic, and our mission is to infuse that enchantment into your intimate world.
Our philosophy at Douxy Enterprise revolves around curating experiences that resonate with the senses. We are committed to offering products and services that not only meet but exceed your expectations. For us, sweetness goes beyond just a sensation; it's an experience, an emotion meant to be fully relished.
The team at Douxy is dedicated to blending art, innovation, and quality to craft unforgettable moments. We prioritize delicacy, attention to detail, and creativity in everything we do, aiming to bring products that brighten your everyday life.
Whether exploring our thoughtfully crafted products or experiencing our unique services, at Douxy, you'll encounter a refined approach to fulfilling your desires. We pledge to deliver a sweet experience, a touch of delight in every interaction.
Step into the world of Douxy, where each moment becomes a delectable adventure to savor.

About Us - Douxy 

At Douxy Enterprise, our culture is as sweet as our name suggests. Rooted in the belief that pleasure deserves to be celebrated with joy and playfulness, we've cultivated an environment that embraces creativity, flexibility, and enchantment.
Embracing Sweetness in Work
We embody the essence of "Doux," infusing every aspect of our work culture with a sense of warmth, kindness, and understanding. Our approach to work is characterized by a commitment to deliver sweetness not only in our products and services but also in our interactions and collaborations.
Celebrating Flexibility
Recognizing that every individual thrives differently, we celebrate and encourage a flexible work culture. Embracing remote working and the freedom to work from home, we empower our team members to achieve a healthy work-life balance. We believe that fostering an environment where individuals have the autonomy to manage their work in a way that suits them best leads to greater productivity and satisfaction.
Magic in Collaboration
We understand that diverse perspectives and unique talents are the key ingredients to creating the special magic we bring into our clients' lives. Collaboration is at the heart of our culture, encouraging open communication, sharing of ideas, and a supportive atmosphere where everyone's voice is valued.
Nurturing Enchantment
Just as our mission is to bring enchantment into the intimate worlds of our clients, we strive to create an enchanting workplace. From team-building activities to fostering a positive and inclusive environment, we aim to nurture a space where creativity thrives and individuals feel inspired to innovate and excel.
Join us at Douxy Enterprise, where we celebrate the sweetness of work, embrace flexibility, and weave a touch of magic into everything we do.

Our Culture

&nbsp;Responsibilities
<ul>
<li>Develop and maintain lasting relationships with customers to ensure satisfaction and loyalty.</li>
<li>Understand customer needs, preferences, and behavior to offer tailored solutions and services.</li>
<li>Communicate effectively in Indonesian to build rapport and address customer concerns.</li>
<li>Analyze customer data and insights to identify opportunities for upselling, cross-selling, and revenue growth.</li>
<li>Implement and manage CRM tools to track interactions, monitor customer trends, and improve engagement.</li>
<li>Collaborate with marketing, sales, and support teams to execute customer-centric strategies.</li>
<li>Proactively resolve customer concerns and provide solutions to enhance their experience.</li>
<li>Monitor and measure customer feedback and satisfaction to continuously improve the customer journey.</li>
<li>Develop and execute strategies to drive customer retention and maximize revenue contribution.</li>
</ul>

This job is for a Junior Customer Relationship Officer who will develop relationships, analyze data, and enhance customer satisfaction. You might like this job because it involves understanding customer needs, using CRM tools, and collaborating with different teams.

Customer Relationship Management

Sales

Proactivity

Revenue Growth

 Responsibilities



-Develop and maintain lasting relationships with customers to ensure satisfaction and loyalty.


-Understand customer needs, preferences, and behavior to offer tailored solutions and services.


-Communicate effectively in Indonesian to build rapport and address customer concerns.


-Analyze customer data and insights to identify opportunities for upselling, cross-selling, and revenue growth.


-Implement and manage CRM tools to track interactions, monitor custo...

Junior Customer Relationship Officer

Douxy

Customer Success Officer

Aetherion Dataworks Sdn Bhd

Sales Junior Executive

UEDA PLATING (MALAYSIA) SDN. BHD.

Customer Service Representative

Daythree Business Services Sdn Bhd

💼 Junior Customer Coordinator

SPARROW FREIGHT(M)SDN BHD wholly owned by Seaswift

Junior Customer Service Representative

Across Asia Assist (M) Sdn. Bhd.

Customer Service Executive (Hybrid Working Model)

ParcelDaily

KL: Junior Event & Marketing Specialist (Training provided, Near LRT/KTM, Positive team environment)

Liger Infinity Sdn Bhd

Customer Service Advisor/Customer Service Associate

Junique Model Management Sdn Bhd

Customer Service Assistant - Contract

KHATAM

Company Profile

Douxy