Job Description

Emphatta Sdn. Bhd., a leading IT and Soft Skills training provider, is offering internship opportunities for individuals eager to gain hands-on experience in a dynamic and growth-oriented environment. This is an excellent opportunity to develop professional skills, receive mentorship, and build a strong foundation for your future career.

Intern – Sales & Administration

This role is ideal for individuals looking to develop organizational, administrative, and sales coordination skills in a professional setting.

Key Responsibilities:

• Assist the sales team in preparing quotations, proposals, follow-ups, and basic sales documentation
• Support day-to-day administrative tasks including data entry, filing, report preparation, and record management
• Help manage and update customer databases, sales pipelines, and CRM records
• Assist with basic marketing activities such as social media posting, content coordination, and engagement tracking
• Coordinate internally with sales, marketing, and operations teams to ensure smooth workflow
• Handle customer enquiries via email, phone, or social media in a professional manner
• Participate in sales campaigns, promotions, events, or roadshows (if applicable)
• Perform ad-hoc tasks as assigned to gain exposure to real-world business operations
  

Job Requirements

  Intern – Sales & Administration | Requirements

• Fresh graduates or final-year students in Business, Marketing, Administration, or related fields are encouraged to apply
• Strong interest in sales, marketing, and administrative support roles
• Familiarity with social media platforms (e.g. Instagram, Facebook, LinkedIn) for business use
• Good written and verbal communication skills in English (Bahasa Malaysia and/or Mandarin is an added advantage)
• Basic computer skills (Microsoft Word, Excel, Google Workspace)
• Ability to work well in a fast-paced, team-oriented environment
• Self-motivated, proactive, and willing to learn with a positive attitude

What You’ll Gain:

• Hands-on experience in sales and business operations
• Exposure to the local market and real customer interactions
• Opportunity to develop communication, organisational, and professional skills
• Mentorship and guidance from experienced team members

Skills