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This job is for a Customer Experience Intern at Food Market Hub in Malaysia. You might like this job because it involves managing customer data, providing administrative support, and ensuring customer satisfaction through efficient data transfer.

Undisclosed

Petaling Jaya

Internship

Job Description

Our CX Malaysia team is looking for our next Intern - an individual who is a

self-starter, collaborative and passionate about scaling a fast-growing business. We love people who are proactive and are willing to go the extra mile to make our

customers happy - this is our key to success!

Position Overview:

As an Intern at Food Market Hub, you will play a vital role in ensuring the success of our clients through seamless data transfer from our system. You will be primarily

focusing on the data management of the customer and process improvement.

Key Responsibilities:

  1. Create and manage spreadsheets to track important customer information.
  2. Update customer information in a database.
  3. Organise existing data in a spreadsheet.
  4. Verify outdated data and make any necessary changes to records.
  5. Review data for deficiencies or errors.
  6. Provide administrative support.
  7. Assist with special projects that require large amounts of data entry.
  8. Type in data quickly and efficiently.
  9. Delivery updates and manage customers expectations.

Job Requirements

  1. Proficiency in Microsoft Office and Google Suite - especially sheets and excel
  2. Strong written and verbal communication skills
  3. Creative thinking and the ability to propose process improvement
  4. Excellent organisational skills and attention to detail
  5. Ability to work both independently and collaboratively in a fast-paced environment

Skills

Data Entry
Process Improvement
Data Management

Company Benefits

Reimbursement

You'll be getting RM500 if you choose to use your own device. However, company will be providing a new device if you do not own one.

Optical & Dental

You can claim up to RM200 per year

Medical

Medical Insurance coverage for employee

Travelling allowance

Covering for work related purposes

Phone allowance

Covering for work related purposes


Additional Info

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation

Customer Service


Company Profile

Food Market Hub-logo-image

Food Market Hub

Food Market Hub is a tech startup from Malaysia that has expanded to Hong Kong, Taiwan, Thailand and Singapore. We are a procurement and inventory management system that streamlines and automates back end operations for all F&B businesses. We equip F&B businesses with the power of AI, communication tools and inventory management system. 

Food Market Hub aims to provide ultimate transparency and efficiency in the workflow of the F&B industry. By integrating your Accounting system, inventory data, procurement data, and POS system (restaurant), we speed up the supply chain process, and consolidate all data under one app. So all departments can retrieve data instantly, and accurately! We also allow F&B businesses to forecast their needs and demands to cater to their customers and eliminate waste entirely. 

company-logo-image

Customer Experience Intern

Food Market Hub

Undisclosed

Petaling Jaya

Internship

This job is no longer available