All staff are eligible for special staff discount, even if you are on probation.

Grab the deals！

Have fun working with a bunch of young and fun people who love sharing, learning, and connecting with each other.


Gathering

Well-deserved rewards are the fruit of your hard work and dedication.

You earn it！

Your health is important. Medical cards and medical claims are available to cover your health expenses.

We Care For You！

Feeling tired? Need something to feed your brain?
We got you covered with a stocked up pantry and unlimited coffee to boost up your day!

Eat To Work！

A mini library is available for you to explore extra knowledge.

Library

Gamers Hideout

We’ve been around for about 19 years now and have been lucky enough to grow every year. We started as a small retailer that committed to introducing original video games, throughout these years we have expanded our branches in major cities of Malaysia. As one of the major retailers, we offer everything from PC gear to video games, lifestyle and other gaming related stuff.&nbsp;
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Currently, we are achieving our new milestone, where we're building our omnichannel team to improve our customer experience either through offline physical stores or online services. We are finding talented people who are interested in retail, passionate to serve, and most importantly having the right attitude and values. We strongly believe that shared value and truly care for our customers are the best way to deliver the best customer service.&nbsp;
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We are here to help our peers grow by providing training and mentoring opportunities, as we believe that individual and group growth are both important to success.&nbsp;

About Us

<div>A warm welcome awaits, people are our culture. We believe that the workplace can be fun and rewarding, and we’re here to prove it. You will be working with a group of young and fun people who love sharing, learning and connecting with each other.&nbsp; &nbsp; And we’ve made it incredibly easy for you to meet new people and make friends. We believe that having the same attitude and value is what created our culture, where we are committed to serving our customers wholeheartedly and being serious in achieving our goals.&nbsp;</div>

Our Culture

&nbsp;&nbsp;
<ul>
<li>Be high attentive to respond customer inquiries, issues and concern to maintaining trust and satisfaction</li>
<li>Maintain friendly and understanding conversation with customers to building rapport to improve customer satisfaction</li>
<li>Customer centrist mindset to place the customer’s needs and satisfaction at the forefront of every interaction</li>
<li>Collaborate with related departments like e-commerce and product team to improve customer experience</li>
<li>Strive for win-win solutions that not only resolve customer issues effectively but also align with the company's goals and values.</li>
<li>Constant look out and identifying opportunities for enhancing the structure and improve performance of customer services team</li>
</ul>

This job is about providing top-notch customer service by resolving inquiries and issues with a customer-centric mindset. You might like this job because you get to collaborate with different departments to enhance customer experience and drive win-win solutions.

Communication

Problem Solving

On-Time Performance

  



-Be high attentive to respond customer inquiries, issues and concern to maintaining trust and satisfaction


-Maintain friendly and understanding conversation with customers to building rapport to improve customer satisfaction


-Customer centrist mindset to place the customer’s needs and satisfaction at the forefront of every interaction


-Collaborate with related departments like e-commerce and product team to improve customer experience


-Strive for win-win solutions that...

Customer Service Representative

Gamers Hideout