ENVO BPO SERVICES SDN BHD

&nbsp;
<ul>
<li>Handle customer enquiries, feedback, and complaints through calls and emails. &nbsp;</li>
<li>Provide accurate information about our products and services. &nbsp;</li>
<li>Assist customers with bookings, appointments, and general support. &nbsp;</li>
<li>Record and update booking details accurately in the system. &nbsp;</li>
<li>Maintain a high standard of professionalism and empathy in every interaction.</li>
</ul>

This job is all about helping customers with their questions and concerns over the phone and email. You might like this job because you’ll get to assist people while using your Mandarin or Cantonese skills, providing support and accurate information with care!

Customer Service

Verbal Communication Skills

Problem Solving

Active Listening

Customer Relationship Management (CRM) Software

Outbound Calls

Inbound Calls

Multitasking

Computer Literacy

Time Management

 



-Handle customer enquiries, feedback, and complaints through calls and emails.
 


-Provide accurate information about our products and services.
 


-Assist customers with bookings, appointments, and general support.
 


-Record and update booking details accurately in the system.
 


-Maintain a high standard of professionalism and empathy in every interaction.


Customer Service Representative (Mandarin / Cantonese)

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Company Profile

ENVO BPO SERVICES SDN BHD