Job Description

The Role
As an integral part of our UX/UI team, you'll be the voice that guides users through digital experiences, crafting clear, concise, and compelling content that makes complex interactions feel intuitive and human. You'll collaborate closely with designers, developers, and strategists to create seamless user journeys across websites, mobile apps, and digital platforms for our diverse client portfolio. Your words will directly impact how millions of users interact with the digital products we create, making technology more accessible and enjoyable for everyone. In line with our vision and future endeavours, we’re looking for a UX/UI writer who can fully immerse into the discovery, analysis, design and iteration parts of the process, while proactively figuring out how they can add more value to the team.

Responsibilities

• Writing user-centred copy for websites or apps and, where necessary, help to define the tone of voice for the brand or product
• Collaborating with the wider team, including designers, stakeholders, and researchers to create meaningful digital experiences throughout the project stages from discovery and design to delivery 
• Working closely with UX/UI designers to ensure content and design work harmoniously together
• Supporting a UX researcher in unpacking consumer insights, iterating on content in a data-driven process when required 
• Maintaining content guidelines and TOV documentation 
• Presenting content recommendations and rationale to clients and stakeholders 
• Raising content quality by asking questions, giving feedback, and suggesting improvements, and being an advocate for content in the working team 
• Actively seeking opportunities to try out new and better ways of working and improving the writing process for our UX/UI team

Job Requirements

• At least 1 – 2 years of relevant experience in either UX or copywriting 
• Experience in agile processes and collaborating with different roles such as designers, researchers and developers 
• Excellent written and verbal communication skills with ability to present and defend ideas clearly to clients
• Understanding of user-centred design principles and design thinking methodologies 
• Organised and a keen eye for details
• Ability to work and behave professionally in a fast-paced team environment 
• Strong interpersonal skills 
• An innate curiosity and desire to make an impact on the world

Skills