Hiredly X

<div>Hiredly X, the headhunting team of Hiredly, makes headhunting accessible and affordable for every employer, no matter the size or industry.&nbsp;<br><br>We help employers screen and source the best candidates through exclusive access to our job portal database.<br><br>Assisted with AI, we make the headhunting process fast and accurate, allowing us to be competitive with our fees.</div><div><br></div>

Headhunting/Executive Search

<div>Our objective is to help employers look for candidates who match the job requirements, and at the same time, we're helping candidates look for a company that really match their profile and character.<br><br><br><strong>*Do note that since we are a headhunting firm, the job openings listed here are posted on behalf of our clients who are hiring. So if you are interested in any of the vacancies, feel free to apply to them and we will get in touch with you soon!&nbsp;</strong></div>

Trustworthy

<p>Coordinate and oversee the daily order fulfillment process across e-commerce platforms (Lazada, Shopee, TikTok Shop, Shopify, etc.).</p>
<p>Liaise with logistics partners and internal warehouse teams to track shipments, resolve delivery issues, and minimize fulfillment delays or errors.</p>
<p>Serve as the first point of contact for both pre-purchase and post-purchase customer inquiries—responding to product questions, assisting with buying decisions, troubleshooting product issues, managing returns or exchanges, and processing warranty claims.</p>
<p>Work collaboratively with a support team member who assists in pre-purchase communication and fulfillment preparation to ensure seamless operations.</p>
<p>Monitor and maintain operational SOPs to deliver a consistent and high-quality customer experience.</p>
<p>Update product warranty records and maintain accurate documentation for repairs, replacements, and service cases</p>
<p>Collaborate with the sales and marketing teams to support campaign execution, stock preparation, and peak-season operations.</p>
<p>Provide operational insights and suggestions to improve fulfillment efficiency, reduce costs, and enhance customer satisfaction.</p>
<p>Generate basic reports using Excel on order volume, fulfillment performance, customer feedback, and issue resolution to support continuous improvement.</p>


This job is for a Sales and Operations Executive who ensures smooth order fulfillment on platforms like Lazada and Shopee. You might like this job because you’ll assist customers directly and work with teams to improve processes and enhance satisfaction!

Administrative Functions

Administrative Support

Coordinate and oversee the daily order fulfillment process across e-commerce platforms (Lazada, Shopee, TikTok Shop, Shopify, etc.).
Liaise with logistics partners and internal warehouse teams to track shipments, resolve delivery issues, and minimize fulfillment delays or errors.
Serve as the first point of contact for both pre-purchase and post-purchase customer inquiries—responding to product questions, assisting with buying decisions, troubleshooting product issues, managing returns or exc...

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Company Profile

Hiredly X