Hiredly X

<div>Hiredly X, the headhunting team of Hiredly, makes headhunting accessible and affordable for every employer, no matter the size or industry.&nbsp;<br><br>We help employers screen and source the best candidates through exclusive access to our job portal database.<br><br>Assisted with AI, we make the headhunting process fast and accurate, allowing us to be competitive with our fees.</div><div><br></div>

Headhunting/Executive Search

<div>Our objective is to help employers look for candidates who match the job requirements, and at the same time, we're helping candidates look for a company that really match their profile and character.<br><br><br><strong>*Do note that since we are a headhunting firm, the job openings listed here are posted on behalf of our clients who are hiring. So if you are interested in any of the vacancies, feel free to apply to them and we will get in touch with you soon!&nbsp;</strong></div>

Trustworthy

<p>Management:</p>
<ul>
<li>Lead and manage a group of systems support engineers, with change management team, global support team, and systems administration team, giving supervision &amp; fostering collaboration and develop professional growth.</li>
<li>Understand the company's services, products, long-term strategy, and business objectives</li>
<li>Conduct performance reviews, set individual goals, and provide continuous feedback.</li>
<li>Creating training programs, materials, and supplies, and arranging training sessions</li>
<li>Assist HR on hiring process for any new recruitment/replacement</li>
<li>Attend meetings and prepare reports.</li>
<li>Regular sync-ups with Finance team on service contracts and updates</li>
<li>Maintain, monitor, and replace company's assets and devices to maximize their value and decision making on purchase requisition</li>
<li>Work closely with Management and Finance regarding devices cycle and updates.</li>
</ul>
<p>Operation:</p>
<ul>
<li>Liaison with customer on weekly and periodically based over the service status and planning.</li>
<li>Prepare monthly on-call schedule for Global Support team and ensure being followed.</li>
<li>Arrange staff for any ad hoc on-call schedule support team</li>
<li>Review and approve monthly on-call allowances and submit to HR.</li>
<li>Prepare and compile Man-days for Planning, Estimation and Invoicing Submission for Change Management projects and tasks.</li>
<li>Allocate tasks and resources effectively to ensure timely project delivery.</li>
<li>Facilitate knowledge sharing and maintain team documentation.</li>
<li>Design, implement, and maintain enterprise-level systems, ensuring optimal performance and scalability.</li>
<li>Lead system integration projects, applying Enterprise Integration Patterns and managing workflows such as messaging, file transfers, and event-based handling.</li>
<li>Oversee and perform operational tasks, including change requests, environment support, and troubleshooting for server platforms and databases.</li>
<li>Plan and manage IT infrastructure projects, from requirements gathering to execution and delivery.</li>
<li>Collaborate with cross-functional teams to implement tools like JIRA Service Management for streamlined operations</li>
</ul>


This job is a Team Manager who leads a group of engineers, fostering their growth and collaboration. You might like this job because it involves shaping team dynamics, streamlining operations, and ensuring tech projects run smoothly!

Kerja ini adalah sebagai Pengurus Pasukan yang memimpin pasukan jurutera sokongan sistem dan memastikan kolaborasi yang baik. Anda mungkin berminat dengan kerja ini kerana anda akan melatih dan mengembangkan bakat pasukan sambil berinteraksi dengan pelanggan dan mengurus projek IT yang menarik.

Team Leadership

People Management

System Support

Stakeholder Management

Change Management

Process Improvement

IT Infrastructure

Workflow Management

JIRA

Management:



-Lead and manage a group of systems support engineers, with change management team, global support team, and systems administration team, giving supervision and fostering collaboration and develop professional growth.


-Understand the company's services, products, long-term strategy, and business objectives


-Conduct performance reviews, set individual goals, and provide continuous feedback.


-Creating training programs, materials, and supplies, and arranging training sessio...

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