Employees are able to achieve lateral and vertical career growth opportunities by applying for internal job openings internally

Lateral & Vertical Career Growth Opportunities

Employees who have completed 1 year of service with the Bank are eligible to apply for educational financing

Employee Study Award

The Bank provides the Employee Housing Financing and Car Financing Scheme at preferential rates for employees.

Housing & Car Financing

10 consecutive working days for employees who are participating in national or international sporting events.

Sports Participation Leave

Employees are entitled to 1/2 day of paid leave on their actual date of birth if it falls on a working day to enable them to leave work early

Birthday Appreciation Leave

All officers, clerical staff, and non-clericals employees are entitled to apply for sundry loan/ financing, subject to meeting the stipulated terms an

SUNDRY LOAN/FINANCING

Hong Leong Bank Berhad

<div>Recognised as “Digital Bank of the Year”, Hong Leong Bank continues to pursue our vision to be a Highly Digital and Innovative ASEAN Financial Services Company. Headquartered in Malaysia with a growing presence in the ASEAN region, our ethos of being ‘Digital-at-the-Core’ powered by customers-at-the-forefront&nbsp; permeates in everything that we do - from the way we ideate, design to co-creating new experiences for our customers. To do this, we have built a vibrant environment and ecosystem that fosters a culture of customer-centricity and innovation. Today, the Bank provides a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. We place customers at the core and leverage the latest digital technology to offer meaningful financial products and services that fulfil customers’ needs. We look for opportunities in the challenges faced by individuals and businesses in their banking needs today to innovate customer experiences tomorrow while embracing opportunities new technologies bring to deliver the best digital and human experiences available in the market. </div><div>If you are looking for a fun, dynamic and high impact role in the digital banking space, we welcome you to explore your career opportunities with us! For more information, you are welcome to visit our <a href="https://hlb.wd3.myworkdayjobs.com/HLBCareers">HLB Careers Page</a>.</div>

We are "Digital at the Core"

<div>We believe our employees are our greatest assets. In our effort to continuously develop human capital, Hong Leong Bank offers an inclusive work environment for employees to develop their full potential and give back to the communities where we operate. Working with us gives you the opportunity to do things that make a real difference in people’s lives. At HLB, we live by these five core values:</div><ul><li>Here For The Long Term - We seek to ensure that everything we do is sustainable and adds value to the communities we operate in&nbsp;</li><li>Collaborate To Win - We treat people with respect and seek win-win solutions for all parties</li><li>Decisiveness - We take ownership and make things happen&nbsp;</li><li>Innovation - We are encouraged to embrace change and not be afraid to do things differently&nbsp;</li><li>Have Fun - Celebrate new learning opportunities &nbsp;</li></ul>

People at the Forefront

We are seeking a driven and analytically-minded Data Analyst to join our Payments Merchants Portfolio Management team, as part of the Payments, Partnerships &amp; Fintech Ecosystem Division. In this role, you will play a pivotal part in driving revenue growth by leveraging data-driven insights to optimise our existing customer base. Your expertise in data analysis and customer behavior will enable you to identify trends, develop targeted strategies, and implement actionable recommendations that maximise customer lifetime value and contribute to the company's bottom line.
Responsibilities:
<ul>
<li>Customer Data Analysis:&nbsp;</li>
<ul>
<li>Deep dive into customer data to understand transactional patterns, engagement levels, and behavorial indicators.</li>
<li>Utilise statistical modeling and data mining techniques to identify opportunistic segments and potential upsell/cross-sell opportunities. </li>
</ul>
<li>Revenue Optimisation Strategies:&nbsp;</li>
<ul>
<li>Develop and execute data-driven strategies to enhance customer retention, increase average order value, and promote product adoption.</li>
<li>Collaborate with marketing and sales teams to personalize customer experiences and tailor offers based on individual preferences and behaviors. </li>
</ul>
<li>Performance Measurement and Reporting:&nbsp;</li>
<ul>
<li>Design and maintain comprehensive dashboards and reports that track key metrics related to customer revenue and profitability.</li>
<li>Regularly present findings and recommendations to senior management, highlighting the impact of your initiatives on revenue growth. </li>
</ul>
<li>Continuous Improvement:&nbsp;</li>
<ul>
<li>Stay abreast of the latest trends in data analysis, customer relationship management, and revenue optimisation techniques.</li>
<li>Actively seek opportunities to automate processes and refine analytical models to improve efficiency and effectiveness.</li>
</ul>
</ul>

This job is for a Senior Data Analyst specializing in Payments, Partnerships &amp; Fintech. You might like this job because you&#x27;ll drive revenue growth by analyzing customer data and developing strategies to optimize customer lifetime value.

Advanced Analytics

Business Intelligence

Artificial Intelligence

Machine Learning

Tableau (Business Intelligence Software)

Microsoft Excel

Statistical Analysis

SQL (Programming Language)

Performance Reporting

Data Visualization

We are seeking a driven and analytically-minded Data Analyst to join our Payments Merchants Portfolio Management team, as part of the Payments, Partnerships and Fintech Ecosystem Division. In this role, you will play a pivotal part in driving revenue growth by leveraging data-driven insights to optimise our existing customer base. Your expertise in data analysis and customer behavior will enable you to identify trends, develop targeted strategies, and implement actionable recommendations that...

Senior Data Analyst - Payments, Partnerships & Fintech Ecosystem

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Company Profile

Hong Leong Bank Berhad