Job Description

INFLUASIA is hiring a Senior Client Manager — a sales-driven role. In this role, you will be responsible for building strong client relationships, driving revenue growth, and delivering impactful advertising and content solutions across our leading digital media platforms: World of Buzz, Lobak Merah, and Noodou. The ideal candidate must be passionate about media, digital marketing, and brand partnerships, with a proven track record in sales with similar industry. 

If you're proactive, client-focused, and ready to lead key accounts while growing with one of Malaysia’s leading digital media companies, we’d love to hear from you!

Client Relationship Management

• Build and maintain strong, long-term relationships with advertisers, brands, and agencies.
• Act as the primary point of contact, ensuring excellent client servicing and communication.
• Understand client objectives, industry trends, and challenges to provide tailored media solutions.
   

Sales & Revenue Growth

• Identify and develop new business opportunities with brands and agencies.
• Drive upselling and cross-selling of media, branded content, and campaign solutions.
• Achieve and exceed sales targets by creating impactful proposals that align with client needs.
   

Account Strategy & Solution Delivery

• Work with internal teams (content, social media, creative, and campaign management) to design and execute innovative advertising campaigns.
• Translate client briefs into strategic proposals with clear deliverables and measurable outcomes.
• Ensure smooth execution of campaigns, addressing issues promptly and ensuring client satisfaction.
   

Financial & Contract Management

• Manage account budgets, pricing negotiations, and profitability while ensuring compliance with internal policies.
• Lead contract discussions, renewals, and agreements with clients.
• Track sales performance, prepare forecasts, and report on revenue achievements to management.
   

Client Reporting & Analytics

• Deliver regular campaign reports and performance reviews to clients.
• Use data and insights to optimize campaigns, improve outcomes, and strengthen client relationships.
   

Collaboration & Leadership

• Partner with internal teams across sales, marketing, content, and operations to deliver client success.
• Mentor and guide junior sales team members, fostering growth and development.
   

Industry Knowledge & Thought Leadership

• Stay ahead of digital media, advertising, and influencer marketing trends.
• Represent InfluAsia at industry events and forums, positioning the company as a trusted media partner.
• Share market insights and recommendations with clients to strengthen partnerships.

Job Requirements

1. Bachelor's degree in Business Administration, Marketing, or a related field; MBA is a plus.
2. Proven experience in client management, account management, or sales roles, preferably within the same industry or sector.
3. Strong understanding of client relationship management principles and practices.
4. Excellent communication, negotiation, and presentation skills.
5. Strategic mindset with the ability to identify and capitalize on business opportunities.
6. Demonstrated ability to build and maintain relationships with senior-level stakeholders.
7. Strong financial acumen and budget management skills.
8. Analytical mindset with the ability to interpret data and derive insights.
9. Proficient in CRM systems and MS Office Suite.
10. Exceptional organizational and time management skills.
11. Leadership qualities with the ability to mentor and develop junior team members.

Skills