Job Description

 Handle all incoming calls and enquiries in a professional and courteous manner.

 Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere to the company’s guests.

 Oversee and manage the Tea Lady’s schedules to ensure smooth running of tea facilities.

 Maintain an adequate inventory of meeting rooms supplies.

 Ensure all meeting/discussion rooms are tidy and equipment in working conditions at all times.

 Handling of incoming document via by hand/courier services and also distribution of documents on a daily basis

 Job rotation for reception duties for weekly shift and other IOI offices in case of shorthanded.

 Manage all the online bookings of meeting/discussion and training rooms.

 To execute any other job responsibilities as and when required by the superior ie Office Cleaners and Office Newspaper invoices.

 To assist Group Administration dept in their administrative works as and when required by the immediate superior.

Job Requirements

 Diploma/Certificate qualification or any related discipline

 Preferably with two (2) years experience in a similar position 

 Proficient in both spoken and written English and Bahasa Malaysia 

 Good level of verbal and listening communication skills

 Courteous telephone etiquette, well-groomed, confident and pleasant personality

 Pro-active, able to work independently with minimum supervision

 Possess own transport

Skills