Our values don’t just hang on a wall, they define how we work together, around the world. 

Values-first culture

Encouraging the growth, development and success of our employees every day is how we will grow as a company.

Boundless opportunities

Inspired by meaningful change and environmental impact? You’ll have even more opportunities to fulfill them here.

Corporate citizenship

We’re transforming our company to be more digital and innovative to better serve our customers.

Continuous innovation

We are on a journey to address the needs of our diverse customers, employees and communities.

Diversity

Manulife

Decisions made easier. Lives made better.
Every day you face decisions about your future – decisions about education, healthcare, investing or planning for retirement.
At Manulife, we’re committed to helping you through these important life moments. It’s about giving you the confidence to make the right decisions so you can spend time on the people and things that really matter.
Source: <a href="https://www.manulife.com/en/about/index.html" target="_self">manulife.com</a>

Who We Are

Our Values are the guideposts that will help us achieve our bold Mission. They define who we are and how we work together: we are a digital, customer-centric market leader that's leading the change customers demand.
Own it
We feel empowered to make decisions and take action to deliver our mission.
Think big
Anything is possible. We can always find a better way.
Share your humanity
We build a supportive, diverse and thriving workplace.
Get it done together
We’re surrounded by an amazing team. Do it better by working together.
Obsess about customers
We predict their needs and do everything in our power to satisfy them.
Do the right thing
We act with integrity and do what we say.
Source: <a href="https://www.manulife.com/en/about/our-story.html#Our%20values" target="_self">manulife.com</a>

Our Values

The opportunityThe Senior Manager will support the Head of Business Management in executing strategic initiatives, managing performance, and driving transformation projects. This role involves collaborating with various teams to ensure alignment with the corporate strategy and optimizing business processes for sustained success.Responsibilities<ul><li>Assist in developing and refining the corporate vision and strategy.</li><li>Collaborate with the Head to manage strategic planning processes and initiatives.</li><li>Monitor and report on the execution of strategic plans and transformation projects.</li><li>Identify opportunities for process improvements and support change management efforts.</li><li>Analyze macroeconomic factors, competitive dynamics, and organizational capabilities to inform strategic decisions.</li><li>Prepare reports and presentations for various stakeholders, including the board of directors, global/regional offices, local senior leadership, regulators, external parties and so forth.</li><li>Lead specific strategic projects from inception to completion, ensuring alignment with organizational goals.</li><li>Work closely with cross-functional teams to deliver project outcomes.</li><li>Facilitate communication between teams, stakeholders, and the Head of Business Management.</li><li>Support the development of strategic communication plans in partnership with the communications function.</li><li>Assist in the evaluation and execution of M&amp;A activities and strategic partnerships.</li><li>Encourage a culture of innovation and continuous improvement within the team.</li><li>Identify and implement best practices in strategic planning and performance management across the organisation.</li></ul>What motivates you?<ul><li>You obsess about customers, listen, engage and act for their benefit.</li><li>You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.</li><li>You thrive in teams and enjoy getting things done together.</li><li>You take ownership and build solutions, focusing on what matters.</li><li>You do what is right, work with integrity and speak up.</li><li>You share your humanity, helping us build a diverse and inclusive work environment for everyone.</li></ul> What we are looking for<ul><li>Strong analytical, critical thinking, and creative problem-solving skills with the ability to think out-of-the-box.</li><li>Excellent communication and interpersonal skills, with the ability to effectively articulate vision, possibilities, and outcomes.</li><li>Strong business knowledge and experience in strategic planning, performance management, and transformation initiatives.</li><li>Strong sense of ownership, committed, resourceful, reliable, and able to work independently as well as collaboratively in a team environment.</li><li>Sense of urgency, attention to details, and the ability to multi-task effectively to organize, plan, and meet deadlines.</li><li>Dedicated to customer satisfaction with a positive and proactive attitude.</li><li>Good understanding of the financial services industry, including regulatory requirements and developments.</li><li>At least 10 years of related working experience in strategic planning, performance management, project management, process improvement and change management</li><li>Tertiary education in business, management, actuarial science or a related field.</li><li>Technical proficiency in MS Excel, MS Word, and MS PowerPoint.</li></ul>What can we offer you?<ul><li>A competitive salary and benefits packages.</li><li>A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.</li><li>A focus on growing your career path with us.</li><li>Flexible work policies and strong work-life balance.</li><li>Professional development and leadership opportunities.</li></ul> Our commitment to you<ul><li>Values-first culture We lead with our Values every day and bring them to life together.</li><li>Boundless opportunity We create opportunities to learn and grow at every stage of your career.</li><li>Continuous innovation We invite you to help redefine the future of financial services.</li><li>Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.</li><li>Championing Corporate Citizenship</li><li>We build a business that benefits all stakeholders and has a positive social and environmental impact.</li></ul>About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit <a rel="noopener noreferrer" target="_blank" href="https://www.manulife.com/en/about/our-story.html">https://www.manulife.com/en/about/our-story.html</a>.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact <a rel="noopener noreferrer" target="_blank" href="mailto:recruitment@manulife.com">recruitment@manulife.com</a>.<div><div><div><div><div><div><div><div><div><div><div><div><div><div>Working Arrangement</div></div></div></div></div></div></div></div></div></div></div></div></div></div>Hybrid

This job is a Senior Manager in Business Management. You might like this job because it involves shaping company strategy, leading projects, and working with diverse teams to drive change and growth in a supportive environment.

The opportunityThe Senior Manager will support the Head of Business Management in executing strategic initiatives, managing performance, and driving transformation projects. This role involves collaborating with various teams to ensure alignment with the corporate strategy and optimizing business processes for sustained success.Responsibilities

-Assist in developing and refining the corporate vision and strategy.

-Collaborate with the Head to manage strategic planning processes and init...

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