Plenty of free parking space near office. Only 250m away from KTM

Free Parking & Near KTM

Espresso high quality coffee & tea all day free. Often comes with light refreshments in the afternoon.

Coffee & Tea

We make high quality products with high quality equipments also. Macbook laptops for teams to do their magic.

Macbook Laptops

Flexible Work Schedule

Medical Benefit

Feels Like Home

MarketSense ICT Sdn. Bhd.

MarketSense ICT provides omnichannel marketing tech, publication tech, education tech and business automation tech to SME companies and corporations. Our tech and services helped businesses expand through digitisation and increase process efficiency. We develop and provide best solution to build client’s system in a fast and cost effective way.
We are also a technology partner of a mainstream Chinese news publication in Malaysia. System solutions that we provide to our SME &amp; corporate clients:
<ul>
<li>E-Commerce Systems</li>
<li>Omnichannel Marketing Automation System</li>
<li>Media Publication Solution</li>
<li>Customer Relationship Management System</li>
</ul>

About MarketSense ICT

We encourage creativity and new ideas. We periodically review our internal process to make it simpler and more efficient as we hate red tape that hinder team communication and opportunities. Respect and helping each other to achieve company's goal is our philosophy.

Work Environment

Website and Web Application Maintenance:
-Monitor and maintain the performance, availability, and security of websites and web applications.
-Perform regular updates and upgrades to ensure that the websites and web apps are running smoothly and efficiently.
-Troubleshoot and resolve issues related to website performance, user experience, and functionality.

Technical Support:
-Provide technical support for any issues related to web applications or website performance.
-Coordinate with external vendors and IT teams to resolve complex technical problems.
-Respond promptly to incidents or issues affecting the availability of web services.

Security Management:
-Ensure the security of web applications and websites by implementing security protocols and regular security checks.
-Apply security patches and updates to avoid vulnerabilities and data breaches.
-Perform regular backups to prevent data loss and maintain web application and website stability.

Performance Optimization:
-Conduct regular testing and analysis to identify opportunities for optimizing website performance, speed, and functionality.
-Monitor website traffic and performance metrics to ensure a seamless user experience.

Collaboration with Development Teams:
-Work closely with web developers, designers, and marketing teams to implement new features, updates, and modifications to the website/web apps.
-Ensure that web applications meet business requirements, user needs, and industry standards.
-Collaborate with the marketing team to ensure the website is aligned with company branding and marketing objectives.

Documentation and Reporting:
-Create and maintain documentation for all technical processes, website configurations, and troubleshooting procedures.
-Prepare and present reports on the status of website/web application maintenance, incidents, and performance to management.
-Keep track of software version updates and changes, and manage version control.

User Experience and Feedback:
-Monitor user feedback on website performance and address any issues or concerns raised by users.
-Propose and implement improvements based on user feedback to enhance the overall user experience.

This job is all about keeping websites and apps running smoothly and securely. You might like this job because you’ll solve tech problems, work with creative teams, and make user experiences better. Enjoy variety and collaboration!

Information Technology

Website and Web Application Maintenance:
-Monitor and maintain the performance, availability, and security of websites and web applications.
-Perform regular updates and upgrades to ensure that the websites and web apps are running smoothly and efficiently.
-Troubleshoot and resolve issues related to website performance, user experience, and functionality.

Technical Support:
-Provide technical support for any issues related to web applications or website performance.
-Coordinate with externa...

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